Standardizing workflows with Hyland Healthcare ModLink.
Good Shepherd Health Care System (GSHCS) is a progressive, not-for-profit hospital located in Hermiston, Oregon. With more than 40 active physicians on staff, including a dedicated women's clinic, GSHCS is committed to continuous improvement of patient care, service, safety end efficiency. The radiology team at GSHCS is particularly busy for a critical access hospital, averaging approximately 35,000 radiology reports annually — about a third of which are for obstetric ultrasounds.
Health Information System Analyst
Good Shepherd Health Care System
Obstetrical ultrasound reports are time-consuming and pose some reporting challenges due to their complexity. They require numerous fetal measurements to be entered by the technologist during the study and then re-entered by the radiologist to create the final report. This process, integral to generating a complete report, requires a significant amount of the radiologists’ time and can possibly introduce errors to the final reports. The department also was aware that, because GSHCS employs seven radiologists who work in rotation, final reports often varied widely in structure. This inconsistency was impacting the obstetricians working on these patients’ cases, both at GSHCS and other regional facilities.
GSHCS finds automated solution with Nuance
Ann Minton, health information system analyst for Good Shepherd Health Care System, noted that the hospital had been a Nuance PowerScribe 360 customer for many years, and decided to commission the Nuance team to look at ways to automate and standardize the radiologists’ workflow.
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