Nuance in Healthcare Podcasts

Nuance in Healthcare

Technology has enabled dramatic advances in healthcare, but in some cases, speed and precision may have come at the expense of human interaction and empathy. We need to rehumanize healthcare and empower clinicians to improve the delivery of both treatment and care.

Welcome to Nuance in Healthcare.

Featured episode

Podcast episodes

Episode 1
Christopher Thuer, Manager of Clinical Documentation Improvement (CDI) at Northside Hospital in the Atlanta, GA area shares how CDI is positively impacting staff and patients across healthcare.

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Episode 2
David Newton, a Clinical Documentation Manager, and Michelle Brooks, a Corporate Director of Case Management in Clinical Documentation Improvement (CDI) at Baptist Health Care, discuss the importance of accurate and timely clinical documentation and how they have seen CDI transform hospital and patient outcomes.

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Episode 3
Mel Tully, Vice President of Clinical Education and Services at Nuance, is responsible for maintaining the integrity of the Clinical CDI Program and development of meaningful education for Nuance’s clients. Her career began as a Nurse Practitioner and Clinical Nurse Specialist, and she eventually transitioned into the CDI field when she became an RN Consultant. In CDI, she discovered how her clinical expertise could add value and help hospitals and facilities improve their clinical documentation.

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Episode 4
Kalena Britt, Director of CDI at Rochester Health, oversees and educates teams at five different facilities. In her role, she identifies trends and opportunities where educational strategies can improve CDI performance.

Her background of 26 years as a nurse led her to join the CDI field six years ago, and she has become a passionate advocate of CDI education since.

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Episode 5
Angie Curry is a Client Services Manager at Nuance. Angie’s unique journey from RN to Nuance expert and board member of ACDIS has made her a passionate educator on how providers can work efficiently with Clinical Documentation Improvement (CDI) programs for improved accuracy in every aspect of care.

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Episode 6
Anthony Oliva, DO, Vice President and Chief Medical Officer, shares how Clinical Documentation Improvement (CDI) makes it easier to treat patients, improve medical record accuracy, bring physicians and coders together, and what the future of healthcare technology looks like.

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Episode 7
Sharon Krug, System Manager for the Clinical Documentation Department at TriHealth in Cincinnati, OH, manages 21 Clinical Documentation Improvement (CDI) specialists. She will be celebrating her 45th year at TriHealth in October, and has been part of the CDI team since its inception in 2003.

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Episode 8
Holly Flynn is the Director of CDI at Nuance. She shares how her 20 years of expertise in the nursing and critical care realm led her to transform and lead CDI programs from coast to coast. From changing expectations in documentation to new auditing initiatives, she offers a wealth of knowledge that reflects how CDI improves patient care and hospital success.

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Episode 9
Janice Cromer, a System Director of Clinical Documentation Integrity (CDI), is responsible for setting standards of practice, guidelines, and productivity within facilities that partner with Nuance.

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Episode 10
Sharon Cooper, Registered Nurse and Manager of CDI and Appeals at Owensboro Health Regional Hospital in Owensboro, KY has been working in healthcare for over 30 years and CDI since 2005. She shares her wealth of experience in patient care and how CDI is impacting patient outcomes and medical research, and is an ever-evolving, exciting field for health professionals to work in today.

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