Without technology, CDI programs are heavily dependent on human capital to sift through clinical notes for proper quality, coding, and billing. Christopher explains how a detailed note may not contain particularly accurate or complete diagnoses, leaving coders short of the information they need for billing. This is where the addition of technology complements and enhances staff workflow.
8:47 “It gives us everything at our fingertips that we need to do a thorough review of the chart and to have the discussions with the correct information at the time that we need to have them.”
Working with technology streamlines processes, minimizes errors, and allows everyone on staff to spend more time focusing on the patient.