Nuance in Healthcare
A podcast series that explores how healthcare providers can innovate today to ensure a stable future.
Welcome to Nuance in Healthcare.
Season 2 highlights
Providers continue to be challenged by the clinical and financial effects of the pandemic. Most providers have resumed operations, yet furloughed and/or reduced staff, increased patient acuity, and operational costs have amplified losses. In this season, we feature how providers will need to quickly reposition and redesign how they operate so that they can recoup losses, work more efficiently, and find revenue so that they may continue to serve their patients.
Featured episode
Optimizing pediatric care and reimbursement with accurate documentation
- Shannon Martin is the Senior Principal Product Consultant and the Lead Architect for Nuance. In her role, she oversees and writes all of the content for their pediatric content. She shares why documentation is so crucial in the pediatric setting for accurate reimbursement and patient care.
Podcast episodes
Episode 1
- Achieve appropriate reimbursement for cardiovascular procedures
- David Zielske, MD, an interventional radiologist who specializes in complex cardiovascular CPT coding for physicians and hospitals, highlights how awareness and open communication can solve complex coding problems.
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Episode 2
- Maximize workflow and financial recovery with AI support
- Dr. Tony Oliva, DO, MMM, FACPE is the Chief Medical Officer of Nuance Healthcare. He shares how hospitals can maximize their human resources, workflow, and financial recovery with AI support.
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Episode 3
- Navigating the new hybrid of care
- Dr. Robert Budman, MD, MBA, and Certified Documentation Improvement Practitioner (CDIP) with AHIMA, is the Chief Medical Information Officer for Nuance Healthcare. He shares how physicians are navigating telehealth and in-person documentation during COVID-19 and the vital importance of clinical leadership in documentation improvement.
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Episode 4
- How hospitals can protect revenue and quality scores with CAPD
- Jessica Hatala, MBA, RN, is the Senior Manager of Computer-Assisted Physician Documentation (CAPD) Analytics at Nuance Healthcare. She shares how AI can support burdened physicians and staff during the pandemic with strong documentation.
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Episode 5
- The importance of accurate documentation for financial recovery
- Dr. Lucian Newman III is a General Surgeon and the Chief Medical Information Officer for Nuance. He shares why coding with detail and accuracy, especially when it comes to comorbidities, is crucial for attracting new patients.
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Episode 6
- Why prioritizing reporting improves revenue and outcomes
- Cathy Gorman-Klug is an RN, MSN, and the Director of the Quality Service Line at Nuance. She supervises the product roadmap and product management, while monitoring regulatory rules and identifying the current trends in healthcare that clients should be aware of. She shares how the reporting landscape has changed over the years, the impact from the COVID-19 Pandemic, and how your organization can optimize your reporting system for improved outcomes and revenue performance.
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Most relevant resources
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Coding Accuracy Issues in Cardiovascular Procedures Point to Significant Revenue Opportunities in Hospitals(pdf. Open a new window)
A recent study of 51 U.S. hospital systems revealed 45 percent of interventional cardiovascular cases were coded incorrectly, and each under‑coded case averaged $8,000 in missed reimbursement. Learn where opportunities exist.
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Identifying Dark Green Dollars During Challenging Times: How hospital CFOs track and influence revenue (pdf. Open a new window)
Now, the hospital CFO must be proactive, leverage a broad range of metrics across various operations and work closely with other executive leaders to achieve financial well-being for the organization.
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Clinical documentation and the ASC—How new tech yielded cost savings for Greensboro Specialty Surgery Center(pdf. Open a new window)
Enhance documentation workflow, increase the specificity of clinical documentation and optimize the billing cycle.
Season 1 episodes
Technology has enabled dramatic advances in healthcare, but in some cases, speed and precision may have come at the expense of human interaction and empathy. We need to rehumanize healthcare and empower clinicians to improve the delivery of both treatment and care.
Listen to the first season.