Dr. Newman highlights that viruses have been impacting our lives for forever, but the difference with COVID-19 is how quickly it has hit. And while physicians have always known that patients with comorbidities are more vulnerable to these viruses, this is becoming increasingly more important to be able to document for billing and care documentation purposes.
2:49 “It’s never been the practice of doctors per say to really focus on proving the sickness or health of the patient, but that is something that all of the insurance companies are interested in, that all the hospitals are interested in, because we live in an increasingly analytic world.”
These analytics that describe your patients become public record, and can be viewed on Healthgrades, Hospital Compare, Angie’s List, or the State Department of Health site. This is important, because potential patients who are looking for the care you provide will review these records and compare them to other providers in an effort to choose the best quality care. Even if you provide excellent care, if you do not do a good job coding your work, this excellence will not be reflected in your public record. This impacts your business, because you will not attract the patients that are searching for high-quality care.