Over the years, the reporting landscape has changed as technology and science have progressed. While this has had a powerful impact on quality healthcare and patient outcomes, it has also increased the regulatory and tracking burden on hospitals.
Now, it is not only required for hospitals to report their performance in order to get paid and be monitored, they are also required to report 630 key quality indicators. Organizations that supervise and collect this data include:
1. Joint Commission
3. Leapfrog (industry watchdog)
Insurance companies use this data to incentivize patients to go to the hospitals that have reported their data for review and have the best outcomes.
The local media also plays an important role in reporting on your hospital’s performance, often covering it on local radio or in papers. AARP is another watchdog organization that publishes healthcare quality, compliance, and outcomes. This kind of publicity highlights why it is so important to have comprehensive data and analytics about your hospital, so that you can spot where you need to improve, and build trust in your community.
9:15 “In the old days, in the 60s and 70s and maybe even to an extent in the 80s, people got their healthcare throughout their life and they even brought their families to the same physician, or if they needed to be admitted to a facility they tended to select facilities where they had had their babies, and that loyalty was there. That loyalty is not there anymore.”
Today, people are willing to travel even to other states for healthcare in order to get the best outcomes.