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solutions & services
solutions & services
By combining our technology solutions with clinical expertise and EHR knowledge, Nuance is uniquely able to amplify user efficiency when working in the EHR.
Amid the COVID-19 pandemic, many organizations are facing resource constraints, financial challenges, and interruptions to key initiatives. With the absence of in-person collaboration, we’ve adapted our service offerings so our experts can continue to provide guidance and services. We can help advance your activation, training, optimization and project plans through online meetings, virtual access and remote support methodologies.
No matter where you are in your EHR lifecycle, Nuance has a portfolio of solutions designed to help you grow adoption, protect patient safety and accomplish your financial objectives.
Ensure smooth operations on day one by employing our effective change management, training, and support strategies.
• Clinical transformation and adoption
• Integrated testing
• Command center management
• At-the-elbow support
• Legacy EHR Services
Grow user efficiency with a comprehensive training program that incorporates integrating Nuance solutions with the EHR.
• Training program design and delivery
• Curriculum development
• Instructor-led classrooms
• eLearning
• User settings (personalization) labs
• Simulation labs
Improve EHR use through our prescriptive recommendations and related training on modifications, features or technology to improve the staff, care team and patient EHR experience.
• Clinical workflows
• Patient access and revenue focuses
• Nuance technology solutions
• System upgrades
• Patient portal build
Limit work disruptions by providing access to our 24x7x365 support for the EHR and Nuance solutions when launching telehealth programs, upgrades, go-lives, and Community Connect events.
Promote patient satisfaction and engagement with our live 24x7x365 bilingual patient portal, telehealth, e-visit and device integration support.
Extend your team and bridge resource gaps with our professionals skilled in training, supporting, and optimizing use of EHR and Nuance solutions.
Achieve your financial, patient care, clinician satisfaction and productivity objectives for maximum return on investment.
Of clinicians agree optimization improves productivity, documentation quality and focus on patient care.
Average efficiency value per physician per month from EHR optimization.
Improvement in time spent retrieving data and completing documentation.
Our team of healthcare IT experts have an average eight years of industry experience as well as clinical or revenue cycle backgrounds. With a history serving in hundreds of successful client service engagements, all our assigned personnel have 3-5 years of relevant engagement experience.
Our resources are continually cross trained on the latest versions of EHR applications and Nuance technologies to help organizations take full advantage of Nuance solutions and the EHR.
Our robust, actionable analytics allow teams to monitor progress, assign resources appropriately and construct prescriptive optimization, training and support action plans.
Are you passionate about making the EHR work to its finest? If you are ready to join a dynamic team and value delivering excellent customer outcomes, explore what Nuance has to offer.
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