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solutions & services
solutions & services
Our team of directors, project managers, and principal trainers have over a decade of experience developing and delivering end‑to‑end training programs that engage learners, grow confidence and ready users for efficient use of the EHR.
Our training programs are designed to help users learn and apply new skillsets to their daily workflow. From classrooms to eLearning to interactive labs integrated with Nuance solutions, we design, manage and deliver training that drives a quick return to operations and patient care.
Our experienced directors and trainers deliver a well‑planned, well‑executed pre- and post‑go‑live training program. Our curriculum development, class scheduling and classroom design covers:
By monitoring user proficiency, our action plans address the greatest training needs, improve user performance, and ready users to work quickly and ably in the EHR. Our team tracks user progress with:
Users work one‑on‑one with our experts to create a workspace that works more efficiently by:
Users take a test drive through daily scenarios. Working one‑on‑one with our experts, users experience a real‑world, hands‑on specialty‑specific training environment to:
To develop and deliver a successful training program, our team of experts draws on their experience from training thousands of EHR users, of all skill levels, in over 350 end‑to‑end training engagements. Many trainers have 10 years of IT healthcare experience, expertise in multiple applications and skills using Nuance solutions within the EHR—often complemented with a background in adult education.
To secure user engagement and make efficient use of training time, our training team uses their EHR expertise and clinical background to identify the specific educational needs for each participant. Our training curriculum resonates with users when it incorporates and addresses clear objectives, convenience, and workflow requirements within the EHR.
To drive training program success, we monitor both user assessments and Nuance solution data. By identifying gaps in knowledge, we can develop action plans tailored to address the greatest needs and improve performance for entire specialities and departments down to individual care team members. EHR adoption and utilization continue to grow with improvements in user proficiency.
To make EHR interactions more efficient, our team is uniquely able to incorporate Nuance speech recognition and/or CAPD technology into training sessions—promoting increased EHR and Nuance technology adoption. Our interactive lab team members have specialized experience planning and delivering one‑on‑one training integrated with Dragon Medical that boost user confidence in their ability to work in the EHR.
Attaining value from your EHR takes the right people with the right skills and the right approach to help your organization thrive. Learn how our EHR Services help can you achieve your goals no matter where you are in your EHR lifecycle.
Are you passionate about making the EHR work to its finest? If you are ready to join a dynamic team and value delivering excellent customer outcomes, explore what Nuance has to offer.
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