One location, countless ideas across the globe
This central hub is designed to help you discover the latest innovations, ideas, and discussions around conversational technology. From virtual events and webinars, to podcasts and in-depth guides, Creating Compelling Customer Conversations has what you need to spark your next customer experience success.
Date: July 16, 2020
Speaker: Sinead Hoffman, Content & Social Media Lead at IAG
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Date: July 22, 2020
Speaker: Dan Miller, Lead Analyst & Founder, Opus Research
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Date: September, 2020
Speaker: Andrés Gallegos Garza, Sub Director Customer Experience
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If you missed any of our past virtual events you can access them whenever it is most convenient for you with the links below.
Speakers: Mark Wessel – Product Owner Conversational at KPN
Watch the webinar to learn how the KPN team integrated Nuance Intelligent Virtual Assistant to its live chat service.
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Speaker: Chris Barnes, Head of Consumer Services, NAB
Interview with Chris Barnes (NAB) on Voice Biometrics implementation
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Speakers: Maria Gili - Global Customer Experience & Ops Technology Manager
Jacobo Domínguez, VP of CEX & Operations at Cabify
Watch the webinar to learn how the team deployed a responsive, cross-channel virtual assistant with Nuance Conversational AI.
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Speaker: Dima Chichi, Security Product Manager, Nuance
Demonstration of passive and active biometric authentication in the IVR and live agent environments.
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Speaker: Nuance
Nuance present how our intelligent enterprise virtual assistant integrates with popular internet-of-things (IoT) devices.
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Speaker: Nuance
Nuance IVR to Digital sample Demo of IVR interaction transferred to a Live Chat via SMS.
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These are challenging times that are affecting all of us in profound ways as we each learn how to live and work within a new reality.
Discover how Nuance can help you:
Learn how we can help you stay connected and engaged with customers, minimize disruption, and continue to meet new and unexpected challenges. Explore our COVID-19-specific best practices, solutions, and applications that are making a difference.
Ask us for advice, request a session with one of our CX experts, or learn more about how we’re helping other organizations navigate these challenging times—and what’s next.
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