Expert insights from Microsoft and Nuance
Whether you’re responsible for security, fraud prevention, or contact center operations, you have likely faced new challenges in this rising tide of fraud. Perhaps you have discovered vulnerabilities in your rules-based fraud detection strategy or are experiencing greater risks as more of your agents work remotely.
These challenges can’t be solved in silos. To build stronger, more formidable defenses, your teams must work together.
Watch our expert panel discussion to learn:
1
What leading security professionals have learned during COVID‑19—and what to expect in 2021 and 2022
2
Why you should focus on people and networks, rather than specific schemes and transactions (and how AI can help you do it)
3
How to layer biometrics with other authentication factors, to accurately identify both customers and fraudsters
To learn more, please view the on-demand roundtable.
About the panelists
Vice President and General Manager, Security & Biometrics, Nuance
Executive Security Advisor, Microsoft Modern Work and Security Expert Technology
Product Marketing Manager, Security & Biometrics, Nuance
View the roundtable
Watch this roundtable discussion to explore how the latest AI‑based technologies detect and prevent fraud—while making life easier for honest employees and better for legitimate customers.