Create innovative conversational AI experiences with Nuance APIs, SDKs, and cloud-native microservices.
Accelerate innovation with cloud-native services and APIs for speech, VA/chatbots, messaging, biometric authentication and fraud prevention
Speech-to-Text (STT) - Transcribe audio streams of human speech into text.
Dialog - Nuance's omni-channel conversation engine allows conversational AI applications to interact with dialogs created with the Mix.dialog and Mix.nlu web tools.
Natural Language Understanding (NLU) - Turn text into meaning by extracting the underlying intent of what customers say or write.
Text-to-Speech (TTS) - Synthesize speech from text for multiple languages, geographies, and choices of gender and age.
Explore all APIs
Learn about Conversational AI Services
Agent Engagement - Allows customers to build an alternative agent desktop or integrate live chat programs into an existing agent application.
Chat Events - Allows organizations to listen for events from Nuance Live Chat and track that information within third-party web analytic solutions.
Customer Engagement - Powers third-party messaging channels and native mobile applications on the Nuance platform for communication transmissions between a customer and an agent.
Data Collection - Supplement data at the customer engagement level and allow agents to record notes while a chat is in-progress or gather for reporting purposes while building a single profile for an individual visitor across multiple devices.
Invitation - Used to create and send dynamic messages to seamlessly move consumers to a digital engagement from another channel, such as voice.
Reporting - Access real-time and historical data to create bespoke dashboards or custom reporting.
Learn about Engagement AI Services
Selecting a region changes the language and/or content on Nuance.com