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Increase the efficiency of reservation systems with Nuance AutoStore

Company profile

Crowne Plaza offers luxury accommodation aimed at business and holiday travelers who value above average elegance. Holiday Inn offers business and holiday travelers reliability, friendly service, modern facilities and has a good price-quality ratio. The two hotels, at Amsterdam Airport Schiphol (Hoofddorp) and in Amsterdam, fall under the same franchise enterprise and are two of the most valued hotels in the airport and capital areas. In order to work more efficiently and reduce costs, they collaborated in various areas, such as ICT and back-office.

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Crowne Plaza Hotels logo

We needed prompt, correct processing of our reservations. Nuance AutoStore proved to offer the most efficient way to centralize paper document handling for multiple locations.

Valentin Dumonnet
Regional IT Manager
Crowne Plaza Schiphol and Holiday Inn Amsterdam


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