Print, capture & PDF success stories

JFK Health triages printing security, costs, usage with Nuance solutions

Company profile

In healthcare, organizations must grapple with two seemingly opposite goals: reduce costs while increasing security. At JFK Health, which prides itself on its secure approach to patient information in addition to patient satisfaction, print management costs continued to mount. The tremendous cost stemmed from users printing information, then leaving the paper documents on the printer – and reprinting the same document at another machine. Users also printed large jobs on the printers instead of sending them to the more cost-effective in-house print shop.

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ROI is certainly being achieved purely by the fact that we’ve reduced the total number of devices. While we haven’t gone entirely digital, the hope is to be paper-light, not paperless, and Nuance products are moving us closer to that.

Miroslav Belote
Director of IT – Infrastructure
JFK Health


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