If dictation is restricted or disabled in a particular application

To provide its full dictation support in some applications, Dragon has compatibility modules, also known as application add-ins. Occasionally, an add-in may become disabled, and Dragon is unable to interact with an application normally. When this occurs, an error message appears.

You may notice this problem if:

  • You can't enter text in an application.
  • You can enter text, but Full Text Control is unavailable.

Restoring functionality may require manually registering the application compatibility module. To do this:

Step 1: Close all programs, including Dragon.

Step 2: Open the Run dialog box from Windows.

Windows 8.1/Windows 10:

  1. Press Windows key+X.
  2. Select Command Prompt (Admin) or Run.

Windows 7:

Select Start>All Programs>Accessories>Run.

On Windows 7, registering or unregistering files may not be possible from the Run dialog box. For more information, see KnowledgeBase article 6531 to use an Elevated Command Prompt on Windows 7.

Step 3: Execute the registration command for the desired application.

In the Run dialog box, type copy and paste the appropriate string, and then click OK.

For 32-bit operating systems, change C:\ Program Files (x86)\Nuance to C:\Program Files\Nuance.

Application: Command line string:
Microsoft Outlook regsvr32 "C:\Program Files (x86)\Nuance\NaturallySpeaking15\Program\dgnoutlook.dll"
Microsoft Word regsvr32 "C:\Program Files (x86)\Nuance\NaturallySpeaking15\Program\dgnword.dll"
Microsoft Excel regsvr32 "C:\Program Files (x86)\Nuance\NaturallySpeaking15\Program\dgnexcel.dll"
Corel WordPerfect regsvr32 "C:\Program Files (x86)\Nuance\NaturallySpeaking15\Program\dgnwp9.dll"
Microsoft Internet Explorer regsvr32 "C:\Program Files (x86)\Nuance\NaturallySpeaking15\Program\web_ie.dll"

For more information, on the DragonBar, click the Help icon (Help icon) and then search on "compatibility mode".

Related procedures Additional information
Dictation basics About Full Text Control
To re-enable the NatSpeak Outlook Add-in (Office 2016):