Troubleshooting HTTP connections

The following table describes possible messages that might appear when you're setting up the Roaming feature and you test your Web server's HTTP connection.

For more information on the Roaming feature and setting it up, see About the Roaming feature and Roaming feature setup checklist.

Message Solution

Connection test successful!

None—test successful.

Could not connect to the network location.

Could not copy a file to the network location
  • Check Create and Write privileges on the server.
  • Server not installed or active.

Could not create a directory on the network location
  • Check the Create Directory privileges on the server for the Master Roaming user profile directory.
  • Check the privileges for creating sub-directories under the Master Roaming user profile directory.

Could not delete a file from the network location
  • Check permissions on the Master Roaming user profile directory. The user must have Read, Write, and Modify privileges.
  • Check that privileges are inherited in the sub-directories.

Could not delete a directory from the network location
  • Check permissions on the Master Roaming user profile directory. The user must have Read, Write, and Modify privileges.
  • Check that privileges are inherited in the sub-directories.

Could not copy files into a directory created on the network location
  • Check permissions on the Master Roaming user profile directory. The user must have Read, Write, and Modify privileges.
  • Check for authentication time-out on your server.
  • Check your local network for problems.

Could not list the contents of a directory created on the network location
  • Check permissions on the Master Roaming user profile directory. The user must have Read, Write, and Modify privileges.
  • Check that privileges are inherited in the sub-directories.

Contents of newly created directory TempDir were incorrect

Caused by an incomplete directory listing. Try again. If the problem persists, check the condition of your network.

Could not copy a file from the network location
  • Check permissions on the Local Roaming user profile directory.
  • Check that the Local Roaming user profile directory exists.

Could not get the size of a newly created directory on the network location.

Apache: Make sure DavDepthInfinity directive is set to "on" for the Master Roaming user profile directory.

Could not rename a file on the network location
  • Check permissions on the Master Roaming user profile directory. The user must have Read, Write, and Modify privileges.
  • Check that privileges are inherited in the sub-directories.

Could not rename a directory on the network location
  • Check permissions on the Master Roaming user profile directory. The user must have Read, Write, and Modify privileges.
  • Check that privileges are inherited in the sub-directories.

Could not copy a directory within the network location
  • Check permissions on the Master Roaming user profile directory. The user must have Read, Write, and Modify privileges.
  • Check that privileges are inherited in the sub-directories.

 

Related procedures Additional information
Roaming feature setup checklist About the Roaming feature
Creating Roaming user profiles About Roaming user profiles
Scheduling Accuracy Tuning for Roaming users About Master and Local Roaming user profile synchronization
Working with Roaming user profiles  
Upgrading Roaming user profiles