Manually removing user profiles after uninstalling Dragon

When you uninstall Dragon, your user profiles remain on your local drive after uninstallation. You can optionally remove them.

Procedures

To remove user profiles:

Do the following:

  1. Open Windows Explorer (Windows 7, 8.1) or File Explorer (Windows 10).
  2. Specify the following, and then press Enter:

    %localappdata%

    The Users\Username\Appdata\Local folder opens.

  3. Navigate to Nuance\NS15\Users.
  4. Right-click the user profiles that you want to delete, and then select Delete.

If you upgraded from a previous Dragon release, Dragonmoves your standalone user profile from the %ProgramData% folder to the %LocalAppdata% folder automatically when you open your user profiles after the version 15.5 upgrade. If Dragon failed to move your user profile, Dragon renames your user profile to [userprofilename].dgnren and the profile remains in the %ProgramData% folder. You must delete this user profile from the %ProgramData% folder.

Do the following:

  1. Open Windows Explorer (Windows 7, 8.1) or File Explorer (Windows 10).
  2. Navigate to C:\ProgramData\Nuance\NaturallySpeaking15\Users.
  3. Right-click the user profile that you want to delete, and then select Delete.

 

Related procedures Additional information
Working with user profiles About user profiles