Manually removing user profiles after uninstalling Dragon

When you uninstall Dragon, your user profiles remain on your local drive after uninstallation. You can optionally remove them.

To remove user profiles:

Do the following:

  1. Open File Explorer.

  2. Specify the following, and then press Enter:

    %localappdata%

    The Users\Username\Appdata\Local folder opens.

  3. Navigate to Nuance\NS16\Users.
  4. Right-click the user profiles that you want to delete, and then select Delete.

If you upgraded from a previous Dragon release, Dragon moves your standalone user profile from the %ProgramData% folder to the %LocalAppdata% folder automatically when you open your user profiles after the version 16 upgrade. If Dragon failed to move your user profile, Dragon renames your user profile to [userprofilename].dgnren and the profile remains in the %ProgramData% folder. You must delete this user profile from the %ProgramData% folder.

To remove Roaming user profiles:

Do the following:

  1. Open File Explorer.
  2. Navigate to C:\Users\<username>\AppData\local\Nuance\NS16\RoamingUsers\<display name>\<username>.
  3. Right-click the user profiles that you want to delete, and then select Delete.