- How Nuance uses the personal information you share with us and that we learn about you because of our relationship.
- What personal information, if any, Nuance may share about you and the conditions we use to protect your information if it must be shared.
- Other things you should know about privacy and Nuance.
"Personal Information" includes information that alone or when in combination with other information may be used to readily identify, contact, or locate you or a specific individual.
COLLECTED INFORMATION AND USAGE
Website or Nuance Product Usage. Nuance (or Nuance vendors and suppliers) may observe your activities, preferences, and transactional data (such as your IP address and browser type) as well as related usage behavior depending on whether you are using our Website or a particular Nuance Product. We may use this data for any purpose unless we tell you otherwise in connection with a particular Website or product. While we may collect or log this information, we do not identify you or match this non-Personal Information with your other Personal Information unless or except if we believe doing so will help us better respond to a request you have made. Where such non-Personal Information is linked to your Personal Information we will treat such information as Personal Information. For clarity, when we refer to usage of Website or Nuance Product Usage Data in this section, we do not mean the contents of your voice data or text and related data derived from the contents of your communications using Nuance Products. For information about specific Nuance Products, please see specific privacy notices directed to such products.
Nuance Product Usage. Certain Nuance Products require you to enter Speech Data in order to use and derive the benefits of the particular product. These Nuance Products collect and process the Speech Data you input into the Nuance Products. Nuance or third parties acting under the direction of Nuance, pursuant to confidentiality agreements, use the Speech Data to develop, tune, enhance, and improve Nuance services and products. Nuance will not use the contents of any Speech Data provided to us through your use of Nuance Products for any purpose except as set forth above. "Speech Data" means the audio files, associated text and transcriptions and log files provided by you hereunder or generated in connection with Nuance Products. Speech Data may include Personal Information.
Failure to register any Nuance product will not diminish the rights you have under the applicable product warranty.
Children. The Nuance Website and Nuance Consumer Products are not directed at children. If you are under 18 or otherwise would be required to have parent or guardian consent to share information with Nuance, you should not send any information about yourself to us. As required by law, if a person under 13 submits information through any part of a Nuance Website or a Nuance Product, and we learn the person submitting the information is such a child, we will attempt to delete this information as soon as possible.
WHEN NUANCE MAY SHARE COLLECTED INFORMATION
Nuance Affiliates, Vendors and Suppliers. Nuance works with many affiliated third parties, vendors, distributors, and suppliers. To the extent it is necessary for these groups to provide their products and services to us and provide products and services you have requested, these third parties may have access to or process your Personal Information. Nuance may also sometimes permit our authorized service providers to have access to aggregate statistics about our customers, sales, traffic patterns, and related Website or Application information. These transfers of aggregate statistics do not involve Personal Information or data.
Recruitment and Job Applications. Residents of the United States may provide us with Personal Information through our Website. Personal information such as that contained on a resume or curriculum vitae may be submitted in connection with a job application or inquiry. We may use this information throughout Nuance (worldwide) for the purpose of employment consideration or your inquiry. We may keep your information on file for future consideration.
Enabling Services. Nuance offers a variety of services and functions through its Websites ("Nuance Services"). Personal Information that is collected through a Website may be used and/or disclosed to third parties in order to enable us to provide Nuance Services. For example, the Nuance Website may allow you to interface with a third party website or application. To facilitate that connection, we may use your Personal Information and/or disclose your Personal Information to third parties.
Public Areas. Any information disclosed in public areas of a Nuance Website or to the extent possible in a Nuance Product or other website (Facebook, YouTube, Twitter, etc.) will become public information. We cannot control the use of information disclosed in public forums, such as forums, bulletin boards, blogs, chat rooms, and networking functions of mobile-device applications. You should exercise caution when disclosing information in these public areas, and be careful how you disclose your Personal Information. Content posted in public areas of the Nuance Website or Nuance Products, including advice and opinions, represent the views and is the responsibility of those who post the content. Nuance does not necessarily endorse, support, verify, or agree with the content posted.
Mergers, Acquisitions, and Insolvency. If Nuance should ever file for bankruptcy or merge with another company, or if Nuance should decide to buy, sell, or reorganize some part or all of its business, Nuance may be required to disclose your Personal Information and Speech Data to prospective or actual purchasers in connection with one of these transactions
As Required by Law and Other Extraordinary Disclosures. Nuance may be required to disclose your Personal Information and Speech Data if it: (i) believes it is reasonably necessary to comply with legal process (such as a court order, subpoena, search warrant, etc.) or other legal requirements of any governmental authority, (ii) would potentially mitigate our liability in an actual or potential lawsuit, (iii) is otherwise necessary to protect our rights or property, or (iv) is necessary to protect the legal rights or property of others.
If Nuance learns of a security system's breach, we may attempt to notify you electronically so that you can take appropriate protective steps. By using this Website or a Nuance Product or providing Personal Information to us, you agree that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of this Website or Nuance Product. Nuance may post a notice on this Website if a security breach occurs. If this happens, you will need a web browser or mobile device enabling you to view the Nuance Website or Application. Nuance may also send an email to you at the email address you have provided to us in these circumstances or communicate with you by other means if we can. Depending on where you live, you may have a legal right to receive notice of a security breach in writing.
LINKS TO THIRD-PARTY WEBSITES AND CO-BRANDED WEBSITES
SPECIAL NOTICE TO INTERNATIONAL VISITORS AND CUSTOMERS
If you are visiting from the European Union or other regions with laws governing data collection and use that may differ from U.S. law, including those whose privacy laws may be more strict than U.S. law, please note that you are transferring your personal data to the United States to Nuance. By providing your personal data you consent to that transfer and processing.
When you provide Nuance with Personal Information, we may communicate with you using the information you have given us to provide you with information we think may be of interest to you.
ENFORCEMENT AND MORE INFORMATION
Department of Commerce's website at: http://export.gov/safeharbor/. When Nuance receives formal written complaints, it is Nuance's policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between Nuance and an individual.
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Attention: Legal Department- Privacy
Updated: July 2011