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Nuance Acquires SpinVox, Accelerates Expansion of Voice-to-Text Business

Nuance to Leverage SpinVox’s Voice-to-Text Infrastructure and Language Support to Drive Continued Adoption among Carriers and Enterprises around the World

Burlington, MA and MARLOW, UK, December 30, 2009 – Nuance Communications, Inc. (NASDAQ: NUAN) today announced that it has acquired SpinVox, a leading provider of voice-to-text services to telecommunications companies across five continents. By integrating SpinVox’s carrier services with Nuance’s advanced speech recognition platform, Nuance will further accelerate the growth of its voice-to-text business and scale to meet the needs of a growing, global customer base.

As the estimated number of operational voicemail boxes in the world has passed one billion, and consumer and corporate activity now generate over 150 billion voicemails a year, Nuance and SpinVox have experienced strong interest in voice-to-text automation. The two companies helped pioneer solutions that utilize speech recognition and transcription workflow solutions to convert voicemails into text that can be sent to users as SMS or email messages. This transaction marries innovative speech solutions and robust carrier-grade infrastructure to accelerate innovation, and deliver these voice-to-text services to global subscribers.

“Around the world, the voice-to-text market has experienced tremendous growth over the last year, with a variety of innovative services being delivered by carriers and unified communications providers,” said John Pollard, vice president, Nuance Voice-to-Text Services. “With SpinVox’s robust infrastructure, language support and operational experience, we will broaden the reach and capabilities of our platform.”

Through this acquisition, Nuance intends to expand its operations and accelerate growth in three key areas:

  • Service quality. The combination of SpinVox’s global infrastructure with Nuance’s proven speech recognition technology provides robust, carrier-grade voice-to-text services with outstanding quality, ISO security certification, and highly-scaled production systems that handle millions of messages per day;
  • Global reach. The combination will achieve the broadest language support in the industry, including English, Spanish, German, Italian, French, and Portuguese, and a customer list that includes major carriers throughout North America, Europe, South America, and Australia; and,
  • Innovation. By combining Nuance’s sophisticated speech recognition technologies with both companies’ experienced solutions development teams, Nuance expects to accelerate innovation for voice-to-text services. The acquisition creates a voice-to-text platform – comprising full and partial speech automation, Web services integration and advanced features – that is state-of-the-art today, and offers customers and partners the assurance of technological leadership through its robust product and services roadmap.

Under the terms of the agreement, consideration for the transaction is approximately $102.5 million, comprising $66 million in cash and $36.5 million, or approximately 2.3 million shares, in Nuance common stock.

About SpinVox

SpinVox is a leading voice-to-text company. SpinVox works with mobile operators, cable companies and application developers to deliver network and enterprise voice-to-text solutions that make daily communications simpler by converting the two most useful forms of communications — voice and text. SpinVox customers include a number of major carriers including Alltel, Bell Mobility, Rogers Wireless, TELUS, Movistar, Optus, Vodacom, Vodafone Spain, Telstra, Skype and others. For more information, please visit

Nuance Communications, Inc.

Nuance is a leading provider of speech and imaging solutions for businesses and consumers around the world. Its technologies, applications and services make the user experience more compelling by transforming the way people interact with information and how they create, share and use documents. Every day, millions of users and thousands of businesses experience Nuance’s proven applications and professional services. For more information, please visit

Nuance and the Nuance logo are trademarks or registered trademarks of Nuance Communications, Inc. or its subsidiaries in the United States of America and/or other countries. All other company names or product names may be the trademarks of their respective owners.

Statements in this document regarding accelerating growth for Nuance’s voice-to-text business, the product and service capabilities of the combined company and the market for those products and services, benefits and synergies of the transaction, future opportunities for the combined company, and any other statements about management’s future expectations, beliefs, goals, plans or prospects constitute forward looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Any statements that are not statements of historical fact (including statements containing the words “believes,” “plans,” “anticipates,” “expects,” estimates and similar expressions) should also be considered to be forward looking statements. There are a number of important factors that could cause actual results or events to differ materially from those indicated by such forward looking statements, including: the ability of Nuance to successfully integrate the product and service offerings of the combined company, the ability to retain SpinVox’s partners and customers, and the other factors described in Nuance’s Annual Report on Form 10-K for the fiscal year ended September 30, 2009 and other filings with the U.S. Securities and Exchange Commission. Nuance disclaims any intention or obligation to update any forward looking statements as a result of developments occurring after the date of this document.