Nuance Announces 2010 eScription Million Dollar Awards: To Date, eScription Million Dollar Club Saves Healthcare Industry more than $130 Million in Clinical Documentation Costs

eScription, the #1 KLAS Rated Background Speech Recognition Platform, Drives Superior Medical Transcriptionist Productivity; 2010 Award Winners Report Savings of More than $110 Million

Burlington, MA, June 22, 2010 — Nuance Communications, Inc. (NASDAQ: NUAN) today, from HFMA’s 2010 ANI: Healthcare Finance Conference, announced its 2010 eScription Million Dollar Award recipients. This year 22 healthcare organizations are recognized for saving one million dollars or more on medical transcription costs as a result of implementing Nuance’s eScription platform for computer aided medical transcription (CAMT). To date, 36 healthcare organizations from across the U.S. have been recognized with an eScription Million Dollar Award, bringing these customers’ reported, cumulative savings to more than $130 million.

“eScription has enabled us to significantly improve report quality, dramatically increase transcriptionist productivity, while simultaneously reducing documentation costs by more than $3.7 million,” said Richard Rogers, senior vice president support services and CIO, Health First, Inc. “We produce an average of 1.3 million lines of transcription per month and across the board are meeting all target turnaround time goals. eScription has been a homerun for our organization, creating substantial cost savings and enhancing physician and MT satisfaction.”

The eScription platform, an on-demand background speech recognition solution, enables healthcare organizations to achieve dramatic cost savings by helping to drive significant medical transcriptionist (MT) productivity gains (whether in-house or outsourced). With eScription, clinicians create documents in the most efficient way possible—by speaking into a phone, mobile dictation device, or electronic health record (EHR), while speech recognition technology produces highly accurate, formatted, draft documents for MTs to review and edit vs. having to transcribe from scratch. Nuance’s eScription platform has received a Best in KLAS award for six years in a row, a distinction that only four other healthcare IT solutions have achieved.

“Mobile operators around the world are discovering how Nuance Mobile Care can enable them to drive a branded customer experience to the mobile device while saving millions every month in reduced contact center costs,” said Bob Wise, senior vice president and general manager of Nuance Mobile Care, Nuance Enterprise. “Providing support for Android OS delivers a great opportunity to drive new and innovative way to engage with customers through Nuance Mobile Care.”

This year’s Million Dollar Award Recipients include:

• Eastern Connecticut Health Network (Manchester, CT), Hattiesburg Clinic (Hattiesburg, MS), and HCA North Texas (Dallas, TX) for $1 million saved;
• Akron General Medical Center (Akron, OH), Tufts Medical Center (Boston, MA), University Health Associates (Morgantown, WV) and Washington County Hospital (Hagerstown, MD) for $2 million saved;
• Aurora South (Burlington, WI), Health First (Melbourne, FL), and Poudre Valley Health System (Fort Collins, CO), and Tampa General Hospital (Tampa, FL) for $3 million saved;
• Carle (Urbana, IL), Intermountain Healthcare (Salt Lake City, UT), and Maine Medical Center (Portland, ME) for $5 million saved;
• UNC Health Care (Chapel Hill, NC) for $6 million saved;
• Gwinnett Medical Center (Lawrenceville, GA), Health Alliance (Cincinnati, OH), and UMass Memorial Health System (Worcester, MA) for $7 million saved;
• Beth Israel Deaconess Medical Center (Boston, MA) for $8 million saved;
• Mount Carmel Health System (Columbus, OH) for $10 million saved;
• Brigham and Women’s Hospital (Boston, MA) for $13 million saved;
• Aurora Health Care Kettle Moraine/Metro Region together saved over $14 million.

“In a time when healthcare IT is relied upon to drive efficiencies to lower costs and drive better, safer patient care, the eScription Million Dollar Award recipients are paving the way,” said Janet Dillione, executive vice president and general manager, Nuance Healthcare. “These healthcare organizations are improving the clinical documentation process and helping to bend the cost curve for the healthcare industry as a whole. I am very pleased to honor their achievement.”

The eScription platform is designed for healthcare organizations that are looking for a hosted ASP solution to shorten turnaround time, improve processes, and achieve substantial cost savings in medical transcription. For more information on eScription, please call 781-565-5000 or visit: http://www.nuance.com/healthcare/products/escription.asp

While at HFMA’s 2010 ANI Conference, please visit Nuance at booth #1035 to learn more about Nuance’s eScription platform and Nuance’s entire healthcare portfolio.

Nuance's Healthcare Business

Nuance’s healthcare portfolio of proven, speech-enabled clinical documentation and communication solutions enable healthcare provider organizations to improve financial performance, enhance patient care, and increase patient safety. With more than 5,000 healthcare provider organization customers worldwide, Nuance has the experience and solutions that meet the individual needs of any size healthcare provider organization.

About Nuance Communications, Inc.

Nuance is a leading provider of speech, imaging and customer interaction solutions for businesses and consumers around the world. Its technologies, applications and services make the user experience more compelling by transforming the way people interact with information and how they create, share and use documents. Every day, millions of users and thousands of businesses experience Nuance’s proven applications and professional services. For more information, please visit: www.nuance.com.

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