Dragon Support

Full Support for your Dragon products
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Product support

Track your order

Get your shipping tracking number or view your order/shipping status.

Activate your product

Use the card found in your product.

Register your product

Activate the full warranty and get updates.


Getting started

User guides

Provide details on installation, optional settings, voice commands and dictation of different types of text. Also includes tips and notes to help you use the software more effectively.

Demo Videos

See all the new features and explore what Dragon can do.

Workbooks

Provides explanations, examples, illustrations and step-by-step instructions to help you make the most of Dragon.


Technical support

Software downloads

Software updates, drivers, service packs and patches.

Hardware compatibility

The latest list of certified devices to work with your Nuance product.

Dragon Support forums

Additional tricks, usage and troubleshooting tips provided within our user community.

Request a Feature

What would you like added to Dragon?

Dragon SDK Client (DSC) Edition

Integrate the speech-recognition capabilities of Dragon NaturallySpeaking into any Windows application without using the Dragon NaturallySpeaking user interface.

Dragon SDK Server (DSS) Edition

Speech-recognition functionality for back-end transcription.

Additional resources

Datasheets

Everything you need to know in one place.

Whitepapers

Research on how best to use your Dragon solution.

Administrator guides

The latest information if you use Dragon in your organization.

Product comparisons

See your full options before you decide.

Training

Paid online training

For additional training and customization services beyond the tools and tips offered through Nuance, reach out to the Dragon NaturallySpeaking Value-Added Reseller community. A local Dragon partner can provide in-person product training.

Webinars

On-demand webinars for all types of professions, from law and government to developers.

Online training courses

Learn tips and tricks for using Dragon speech recognition on the PC or Mac to quickly compose emails, draft and edit documents, control your computer, and more.

Training videos

An introduction to the user interface, menus, toolbars, concepts and techniques needed to master speech recognition.


Top 5 frequently asked questions

Dragon Naturally Speaking 12
Dragon Dictate

Contact support

Phone support

Customer Service
Monday-Friday, 9am to 8pm (EST/EDT)
(800) 654-1187

For help with Product/Sales Inquires, Activation, Licensing, Registration and Returns.

Technical Support
Monday-Friday, 9am to 8pm (EST/EDT)
(770) 702-6014

For help configuring or problems encountered using your Nuance Desktop Product.

Policy and Rates


Business to business customers

Customers and Partners who have a business to business relationship with Nuance, including Maintenance & Support Contracts, Reseller or Distribution Agreements. Please create or access your account through one the following sites to ensure proper handling of support entitlement.

For non-Medical releases: Nuance Network Enterprise Support
For Medical releases: Dragon Medical Enterprise Support

International support

Need international support? Select your country from the following list or select your country's Nuance site from the country list at the top of the page.

   United States & Canada
Dragon NaturallySpeaking