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eCopy Support

eCopy ShareScan, PDF Pro Office

Supported Devices

eCopy ShareScan v5.2

Canon MEAP
HP
Konica Minolta (Integrated Devices)
Ricoh
Xerox
FujiXerox
Olivetti

ScanStation

Canon TWAIN
Konica Minolta
Ricoh
Xerox

ScanStation for All Other Brands

eCopy ShareScan v5.2 supports the newly introduced "Email and Folder Watching Service" and the existing "Send to eCopy ShareScan" functionality that is specific to the ScanStation. 

The ShareScan Email and Folder Watching Service enables ShareScan to capture images sent to either a specific network folder location or email address and does not require interaction with the ShareScan UI at the device.

"Send to eCopy ShareSCan" is a feature available with eCopy ScanStation and can support any MFP or scanner that has the ability to:

  • Scan to a specified network folder location
  • Scan images in the following format: PDF, TIFF (single or multi-page) and JPEG

Any devices that can scan to a network folder or send to an email address are supported through these options with ShareScan 5.2.

 

Supported Scanners for eCopy ShareScan v5.2

eCopy ShareScan v5.2 supports the ISIS Scanner drivers listed on the EMC Captiva Website.

Select either the "Scanner List" or "Search Now" buttons to look up a specific brand model.  The driver listed for the model will be  the most current EMC-validated driver.  For more details visit the scanner manufacturer's website.

Nuance does not provide ISIS drivers for scanners.  ISIS scanner drivers are available from the device manufacturer and are typically included with the device and/or available for download from the device manufacturer's website. ISIS drivers can also be purchased from EMC Captiva.

Notes:  The following configurations may be supported in a limited fashion.  Please refer to the vendor supported device list for specific support of these driver types by eCopy ScanStation:

  • VRS TWAIN
  • EFI Fiery TWAIN

 

eCopy ShareScan v5.1

Canon MEAP
HP
Konica Minolta (Integrated Devices)
Ricoh
Xerox

ScanStation

Canon TWAIN
Konica Minolta
Ricoh
Toshiba
Xerox

ScanStation for All Other Brands

"Send to eCopy ShareSCan" is a feature available with eCopy ScanStation and can support any MFP or scanner that has the ability:

  • Scan to a specified network folder location
  • Scan images in the following format: PDF, TIFF (single or multi-page) and JPEG

For Additional information please contact your sales representative.

 

Supported Scanners for v5.1

ISIS

eCopy ShareScan version 5.1 supports the ISIS Scanner drivers listed on the EMC Captiva Website.

Select either the Scanner List or Search Now buttons to look up a specific model. The driver listed for the model will be the most current EMC-validated driver. For more details, visit the scanner manufacturer’s website.

Nuance does not provide ISIS drivers for scanners. ISIS Scanner drivers are available from the device manufacturer and are typically included with the device and / or available for download from the device manufacturer’s website. ISIS drivers can also be purchased from EMC Captiva.

Notes
Please note the following configurations are not supported by eCopy ScanStation:
• VRS TWAIN
• EFI Fiery TWAIN

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