For small businesses who think big

Looking for simple, cost-effective solutions to improve customer service without sacrificing quality? Here’s a powerful bundle for businesses like yours.

Give your small business customers a big experience

Our speech enabled self-service solutions for small businesses include powerful Automatic Speech Recognition (ASR) and Text-to-Speech (TTS) technologies to help your speech self-service applications contain costs without sacrificing customer experience. By increasing automation and reducing wait times and call duration, caller transactions can be concluded more quickly, efficiently and effectively.

Explore conversational IVR

Where ASR meets TTS

Two technologies, one powerful bundle

Automatic Speech Recognition

As a foundation of our contact center automation solution for small businesses, Loquendo ASR allows more efficient use of resources delivering exceptional customer interactions through better accuracy, flexibility, reliability and ease of use.

Text-to-Speech

As the voice of your contact center, Loquendo TTS delivers high-quality, dynamic and personalized audio for enhanced customer interactions in multiple languages.

The benefits

Small but powerful

Deliver high performance at an attractive price point and in a small footprint. A single server can run both Loquendo ASR and TTS in addition to your voice portal or Interactive Voice Response (IVR).

Customer care that works

Build self-service applications that improve customer care by reducing wait times and allowing transactions to be completed quickly and effectively.

Anything but basic self-service

Loquendo Small Business Bundle offers businesses with up to 100 IVR ports affordable access to technologies that power speech IVR and self-service solutions.

Features

Self-service made simple

Multi-language support

Take advantage of over 30 languages and more than 70 voices for broad support in the Americas, Europe, Asia and the Middle East. Loquendo TTS voices can even pronounce foreign language words that maintain the native accent.

View Loquendo Small Business Bundle language availability

Advanced tools

Available with the Software Development Kit, our powerful tuning tools ensure you get the most out of this technology by allowing you to monitor, analyze and improve recognition performance and optimize speech synthesis output. 

Standards support

Loquendo Small Business Bundle is compliant with accepted industry standards such as MRCP v1 (RFC 4463), MRCP v2 and SNMP, allowing for seamless interoperability with any standard IVR or voice portal.

Professional services

Experienced support for exceptional results

Nuance professional services leverage years of experience and thousands of successful deployments to offer thought leadership and commitment to your results. We use the latest tools and techniques to design, develop, deploy and optimize your speech-enabled applications.

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Resources

Demos

Interactive TTS
The interactive TTS demo enables you to use Loquendo TTS to create and listen to your own synthetic messages.

TTS voice
See how Loquendo TTS provides lifelike voices for the dynamic data and prompts in any kind of voice application.

 

Interactive ASR
Choose between hotel reservation, name capture or parcel tracking – or try all three in a single call. This phone demo can take as little as two minutes, or you can carry on for as long as you want.

Learn how Loquendo Small Business Bundle is built for your business - and designed around your customers.

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