Multimedia content - Customized rich content and specialized offers

Personalize online experiences beyond chat and call

With Nuance multimedia content, you can target visitors with videos, offers and more – and give your customers a truly personalized online experience.

Deliver rich content for personalized engagement

Multimedia content amplifies digital engagements – from enticing customers with a personalized promotion to explaining product features through a video. And with Nuance, your options are endless.

Nuance’s business rule engine provides your consumers with contextual, demographic and behavioral targeted messages. It works as a stand-alone content option, yet it can also enhance assisted interactions – like virtual assistant or live chat conversations – and allow agents to push content or forms for a convenient, efficient engagement with your customers.

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Multimedia data sheet

Multimedia Content data sheet

Learn how Nuance multimedia content can help your business offer truly personalized customer engagement.

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Engage your customers anywhere and anytime

Discover how the Nuance omni-channel platform can help you increase revenue, reduce cost and improve customer engagement.

Benefits

Features

Interactive, integrated, engaging.

Learn how Nuance multimedia content can help you deliver personalized engagements for your customers.

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