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Troubleshooting Commands

New or duplicated commands do not work

If your custom command is not working, try these steps to solve the problem:

  • Single-word command triggers are not recommended, as they could be easily misrecognized. For example, if you wanted an Auto-text with your signature, name it "My Signature" rather than "Signature."
  • Avoid using words such as "that," "one," "two," etc. in your command triggers, as they may cause conflicts with existing commands.
  • Make sure you created the command in the correct context. If you created a command in the Calendar context, for example, it will not work in Finder.
  • AppleScript commands need to be Compiled or Run before saving.
    • Open the Commands Manager and select your script from the list:

      • AppleScript Command

    • Click either Compile or Run. Dragon will tell you if there are any errors and change the color of the text if successful.

      • AppleScript command after successful Compile or Run

    • Click Save.

Commands from Dragon Dictate 4 do not work

If you have written your own AppleScript commands, you will need to update those commands to change anything referencing "Dragon Dictate" to "Dragon."