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Troubleshooting

Read these topics if you are having problems using Dragon Professional Individual for Mac.

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Troubleshooting overview

If you are having trouble using Dragon, start with these general steps to determine the cause of the problem.

Troubleshooting audio and recognition

  • What to do if Dragon does not detect an audio signal
  • What to do if your audio quality is poor
  • What to do if your recognition is poor

Troubleshooting Vocabulary

  • What to do if you can't add documents to Vocabulary Training

Troubleshooting Commands

  • What to do if your custom commands are not working

Issues with Upgraded Profiles

  • What to do if your Dragon Dictate 4 or Dragon for Mac 5 profile does not upgrade correctly
  • Where to find upgraded Transcription profiles

Uninstall Dragon Professional Individual for Mac version 6

  • How to uninstall Dragon
  • How to remove Dragon's data from your hard drive