Dragon Group Release notes

What's new

Command enhancements

Auto-text commands

Auto-text is a block of content that you specify - including text, graphics, or both - for which you create a custom voice command. In your dictation, when you say the command, Dragon enters your content. You create new auto-text commands using the New Auto-Text Command dialog box. From the DragonBar, select Tools>Add New Auto-Text.

For more information, see Creating auto-text commands.

Manage your custom commands in one place

The Manage Custom Commands dialog box lists all commands you have created, along with buttons to edit or delete them, or to create new ones. To access the dialog box, select Tools>Manage Custom Commands from the DragonBar.

For more information, see Managing your custom commands dialog box.

Windows 10 commands

There are new commands for the Action Center, Settings screen, and Start button for Windows 10.

For more information, see Working with Windows 8 and 10.

Dictation enhancements

Enhanced Dictation Box

The following enhancements have been made to the Dictation Box:

The user interface design is now simpler and easier to use.
There is a new Use automatic Dictation Box for this application check box. This check box allows you to turn the Dictation Box on or off for specific applications.
Dragon no longer prompts you to save text when you click the Cancel button.
The Dictation Box is now resizable.
There is now a minimum size. You cannot make the Dictation Box smaller than the minimum size.
The Show character count setting is now deselected by default.

For more information, see Using the Dictation Box.

PowerMic III support

Dragon now supports the PowerMic III as a dictation source.

For more information, see About the Nuance PowerMic Microphone.

Administration enhancements

Central client administration with the Nuance Management Server

The Nuance Management Server (NMS) is a Nuance-hosted server that provides you with a client-server configuration for your Dragon installation. With the NMS option enabled, you manage your Dragon clients from a single, centralized location. You log into the browser-based Nuance Management Console (NMC) to do the following:

Create and manage sites, groups, and user accounts.
Allocate product licenses.
Specify user account and auto-formatting options for all users.
Enable word and auto-text sharing.

NMS mode is optional. Your Dragon installation remains in Standalone mode without the NMS server by default.

For more information, see the Nuance Management Server Administrator Guide.

General enhancements

When you close the Administrative Settings dialog box, Dragon now re-opens your user profile automatically. If you have more than one user profile, Dragon allows you to select a user profile to open.
Dragon no longer prompts you to save your user profile when you make changes to it.
DragonBar usability is now optimized for touchscreen use.
You can now link your desktop version of Dragon to your Dragon Anywhere account and share words and commands with your desktop version. Note that access to this feature depends on your Dragon implementation.

For more information, see Using Dragon Anywhere.

Installation and upgrade enhancements

Region selection

During the Dragon installation, you can now choose the English regions for which to install language files.

If you are installing the English edition, you can choose to install only the language files for your region, or files for all regions.
If you are installing a language other than English, you can choose whether to install English files in addition to your language. You can choose to install files for one English region, all English regions, or none.

This allows you to use less disk space when installing Dragon, and reduces the installation time required.

User profile upgrade

Dragon now opens version 13 user profiles without upgrading them.

For more information, see the Configuration and Client Installation Guide.

License management enhancements

In Standalone mode, there is a new Change serial number button on the Miscellaneous tab in Administrative Settings. Clicking this button opens a dialog box that allows you to enter a new serial number to switch to a different Dragon edition, such as Legal.

In NMS mode, you switch to different Dragon editions and allocate licenses to users in the Nuance Management Console (NMC) from the Licensing menu.

For more information, see Changing your Dragon serial number.

Software versions

Dragon can now support the following:

Microsoft Windows 10
Microsoft Office 2016

For more information, see Working with Windows 8 and 10 and Working in Microsoft Word.

Transcription enhancements

Improvements to the transcription source

Improvements to the transcription process produce more accurate transcription results for recorded dictation. You can now create a transcription source separate from your live dictation source.

Simplified transcription of recorded dictation

The steps required to transcribe a recording have been simplified to make the process faster and easier. You no longer need to read sample text for a minimum of 5 minutes. You can simply provide a recording containing at least 60 seconds of speech.

To transcribe another user’s recording, you’ll need to first open that user’s profile.

For more information, see Transcribing recorded dictation.

Usability enhancements

Help redesign and optimization

The following enhancements have been made to the Dragon Help:

Help content was rewritten and made simpler to more clearly explain Dragon's functionality, and to make information easier to find.
The Search capability is now optimized to return more accurate search results relevant to search key words.
Short, interactive video modules are now available on the Web. These address commonly asked questions and several key Dragon features.
The interactive tutorial has been expanded.
The Help user interface was redesigned and is now modern and easy-to-use.
The Help system is now on the Web.

For more information, see Getting help.

What Can I Say?

You can now say "What Can I Say?" at any time to get a list of commonly used Dragon commands. The commands are grouped into categories by function, like Navigation. Dragon reminds you to use this command; you'll see the reminder when you first open Dragon and when you create a new user profile.

You can use "What Can I Say?" when you're in:

Applications, like Microsoft Word
Web browsers (Internet Explorer, Chrome)
Windows Desktop

The What Can I Say command replaces the Learning Center. For more information, see Getting help.

System requirements

RAM

Minimum:

2 GB for 32-bit Windows 7, 8, 8.1, and 10.
4 GB for 64-bit Windows 7, 8, 8.1,10, Windows Server 2008 R2, and Windows Server 2012.

CPU

Minimum: 2.2 GHz Intel® dual core or equivalent AMD processor. Faster processors yield faster performance.

Free hard disk space

4GB

Supported operating systems

Windows 7, 8, 8.1, and 10 32-bit and 64-bit
Windows Server 2008 R2
Windows Server 2012

Other requirements

Internet Explorer 9 or higher or the current version of Chrome for online Help
A DVD-ROM drive for installation
An audio input device capable of 16-bit recording
An internet connection to connect to the Nuance Management Server (NMS)

Preparing to upgrade

You can upgrade to Dragon from the following Dragon versions:

12
12.5
13
13.x

Upgrades from older versions are not supported by Dragon.

Export your user profiles—Premium and higher (optional)

When you install Dragon Group, the installation process removes the previous version from your computer. The process also upgrades your user profiles. Consider exporting your user profiles to create a backup copy in case you need to re-install the previous version.

To export your user profiles:

Start Dragon Group.
From the DragonBar, select Profile>Manage User Profiles.
Select Advanced>Export.
Navigate to the export destination folder.
Click OK.

For more information on exporting user profiles and default user profile locations, see the following KnowledgeBase article:

http://nuance.custhelp.com/app/answers/detail/a_id/2313

Do not export your user profiles to a folder in the NaturallySpeaking14 directory. If you uninstall Dragon, the uninstallation process might delete this directory.

Export custom words—Premium and higher (optional)

If you added custom words or phrases to your vocabulary using the Vocabulary Editor, Add new word or phrase feature, or email and document analysis features, consider exporting any custom words to create a backup copy in case you need to re-install the previous version.

To check for custom entries in your vocabulary:

From the DragonBar, select Vocabulary>Open Vocabulary Editor.
Select Custom words only from the Display drop-down list.

To export your custom words:

From the DragonBar, select Vocabulary>Export custom word and phrase list.
Specify a file name for the text file.
Click Save.

Export custom commands—Professional and Legal (optional)

If you added custom commands, consider exporting any custom commands to create a backup copy in case you need to re-install the previous version.

To check for custom commands:

From the DragonBar, select Tools>Command Browser.
Click Script. Dragon’s commands and any custom commands are displayed.

To export custom commands:

From the DragonBar, select Tools>Command Browser.
Click Manage.
Click the plus sign (+) to expand the list of commands.
Select the check box next to the commands to export.
Click Export.

Upgrading Dragon Group

Close any open programs.
If you’re running an anti-virus program, turn it off until the installation completes.
Do one of the following:
- Insert the DVD. The installation begins immediately.
  
  If the installation does not start automatically, use Windows Explorer to find and double-click setup.exe on the DVD. Click Next to continue.
- Download and then double-click the Setup.exe or Dragon.exe file. The installation begins immediately and the requested files are downloaded and installed.

Install the Microsoft .NET Framework runtime if prompted.

It may be necessary to restart the computer after installing the .NET Framework runtime.
Click Next to begin the Dragon installation.
Enter the product serial number.
Select your region, then do one of the following:
1. Click Next, or
2. Optionally select your installation directory.
  1. Select the Advanced check box, and then click Next.
  2. Click Change, and then specify your installation directory.
  3. Click Next.
Click Install.

The installation begins.

Manually loading user profiles from a previous Dragon Group version

If your version 12 or 12.5 user profiles are located in a directory that is not automatically detected by Dragon, or if they are on another computer (for example, if you have Dragon Group installed on one machine and decide to install Dragon Group on a separate machine), do the following:

Launch Dragon.
From the DragonBar, select Profile>Open User Profile.
Click Browse.
Navigate to the location of your user profiles.

For information on default user profile locations, see Knowledgebase article http://nuance.custhelp.com/app/answers/detail/a_id/2313.
Select appropriate user profiles.
Click OK.

Version 12 or 12.5 user profiles appear in the Open User Profile dialog box.
Select a user profile, and then click Open.

Dragon upgrades the user profile automatically.

If you are upgrading from version 13, Dragon opens those user profiles without upgrading them.

Known issues

Summary	Description
Dragon Web Extension prompt still appears for Firefox despite discontinued support	When you open Mozilla Firefox for the first time after installing Dragon, the prompt to install the Dragon Web Extension still appears and allows you to install the extension despite discontinued Firefox support. If you install the extension, Dragon does not receive any added functionality. For more information on Firefox support, see About Firefox.
User Profile tab in Nuance Management Console not applicable	In the Nuance Management Console, when you open User Account Details for a specific user, the fields on the User Profile tab are currently not in use. The values are not shared between the Dragon client and the Nuance Management Server.
Dictation source not opened for Roaming user when selected in the Open User dialog box	When you have multiple dictation sources and you attempt to open a dictation source in the Open User dialog box for your Roaming user, Dragon does not open it. Workaround: Open the dictation source in the Manage Dictation Sources dialog box instead. From the DragonBar, select Profile>Manage Dictation Sources.
Splash screen not updated when upgrading from version 13.x to 14 using an MSI install	When you upgrade from version 13.x to version 14 using an MSI install and a Legal serial number in NMS mode, the splash screen incorrectly displays "Dragon Group" rather than "Dragon Legal Group ". This only occurs when you first launch Dragon.
Error occurs when attempting to install Dragon Group version 14 over a Dragon Professional version 13.x installation	When you attempt to install Dragon Group version 14 over a Dragon Professional version 13.x installation using a serial number beginning with a209a, an error occurs, and the installation is not successful. Workaround: First uninstall version 13.x, then install version 14.
Custom words missing from Roaming user's vocabulary when local cache is deleted	When you delete the local Roaming user cache, custom words are missing from the user's vocabulary. This occurs only with Internet Roaming users when you manually trigger the user profile save. This issue does not occur when Dragon saves the user profile automatically.
Data collection still occurs when the NMC setting is disabled	When you disable the Upload usage data to Nuance for research purposes setting in the Nuance Management Console (NMC), data collection still occurs. This applies only to customers set up prior to November 20, 2015.
Words added using the Voc Tool do not appear as custom and cannot be shared (Nuance VARs only)	When you add words to a vocabulary using the Voc Tool, Dragon does not indicate that the words are custom. In addition, you cannot share the words in the Nuance Management Console (NMC). Workaround: Add the words in the NMC at the Organization level, or add the words in the Dragon client Vocabulary Editor.
Dragon fails after locking and unlocking computer where a PowerMic is in use	When you are using a PowerMic as a dictation source and you lock and then unlock your computer, Dragon can fail. Workaround: First exit Dragon before you lock your computer.
Unnecessary black area present under the New DragonBar	When you run Dragon from Citrix XenApp, an unnecessary black area appears under the New DragonBar. This is due to a Citrix refresh issue.
PowerMic button doesn't open DragonBar menus when Auto-collapse is selected	When you enable the Auto-collapse option and you press buttons on the PowerMic to open DragonBar menus, the menus do not open. Workaround: Disable the Auto-collapse option.
Extra space displayed around collapsed DragonBar and Got It message	When you launch Dragon from XenApp, extra black space appears around the collapsed New DragonBar and around the Got It message. This is because XenApp does not properly support the transparency feature.
Outlook.com hangs after scrolling contacts list	When Dragon is open and you scroll through the Contacts list in the To field in a new Outlook.com message, the Web site hangs. Workaround: Avoid scrolling through the Contacts list with your mouse.
Dictation failure occurs when dictating into a second open document in Word Online	When you attempt to dictate into a new or existing document in Word Online in Internet Explorer 11 when you already have a document open, the second document does not accept your dictation when you launch the second document using the File>New>Click Blank Document menu option.
Location of What Can I Say? dialog box unpredictable with Results box off	When you set the Results Box option to Never Show and you use the "What Can I Say?" command, the location of the dialog box that appears is unpredictable.
No Full Text Control in OpenOffice Writer tables	Though the Full Text Control indicator is on, Dragon does not support Full Text Control in tables in OpenOffice Writer.
Files in Use messages appear during version 12 or 13 upgrade to version 14	When you are upgrading from Dragon Group version 12 or 13 to version 14, two Files in Use dialog boxes can appear, indicating that files are still open. Workaround: Click OK to close the dialog boxes when they appear.
Dictation not possible in Facebook Comment field	Dragon does not currently support dictation in the Facebook Comment field using Internet Explorer. Workaround: Use Google Chrome to open Facebook and dictate in the Comment field.
Repair fails from the command line	When you attempt to execute an install repair from the command line, the serial number check fails. Consequently, the repair fails. Workaround: Uninstall from the command line and then reinstall from the command line. Or, run setup again from the installation source, and then choose Modify or Repair.
Dictation Box remains open and inaccessible, making it impossible to exit Dragon	If you're using XenApp and you trigger the Dictation Box while a published target app is still launching, the Dictation Box remains open in the background, making it impossible to exit Dragon. You must terminate Dragon on the server to reset. Workaround: If observed, turn off the automatic Dictation Box launch and only use Nattext, or only launch the Dictation Box on demand.
Dragon doesn't launch after repair from the Command Line	Dragon doesn't launch after you run a repair from the Command Line using a command like the following: `setup.exe /s /v"REINSTALL=ALL REINSTALLMODE=omus /Liwmo!e C:\1\setupEXErep.log /q"` `setup.exe /s /v"REINSTALL=ALL REINSTALLMODE=amus /Liwmo!e C:\1\setupEXErep.log /q"` Workaround: Use the following to perform a repair instead (omit the REINSTALL properties): `- setup.exe /s /v" /Liwmo!e C:\1\setupEXErep.log /q"`