Better patient engagement, all around.

Shift your contact center into high gear

Learn about small switches that supercharge patient access center performance during a four‑part webinar series available on‑demand.

It’s time to make the call.

The phone is still a patient’s primary means of contacting a healthcare organization, regardless of age. Lengthy queues or indifferent personnel make or break the experience—not to mention, the health—of a patient. With high turnover rates and staffing shortages, it’s a struggle to serve callers adequately, much less delight them.

Leave long wait times and overwhelmed staff behind

We held four 30‑minute webinars where attendees learned how to manage call volumes and improve service while lowering costs. A targeted approach, industry‑leading Natural Language Understanding (NLU) technology, and configurable pre‑built technology combine to dial down live agent workloads while heightening the patient experience. Within ten weeks, our customers see the numbers of calls handled by live agents decrease by as much as 47%. View them all, or just the sessions on topics of interest.

Ready to learn how to make it easier for your patients to manage their care?

Fill out the form below to get access to the entire series and start watching.

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