Global privacy

Protecting privacy to preserve your trust

Data is the fuel for technology. Nuance protects the privacy of the data we process—maintaining transparency about how and where we use your data—so you can trust the products and services you use every day.

Managing data starts with respect

Nuance manages your data responsibly and respectfully. We process data to conduct general business operations for the tools you rely on—like voice data in Dragon Anywhere and medical data in PowerScribe One. To learn how we collect, share, and use data, read the Nuance Privacy Statement and explore:

Jean Liu photo

Privacy protection of personal data is now a bedrock consumer expectation. Businesses and their customers prefer to engage with partners, like Nuance, who walk the talk of privacy responsibility and accountability.

Jean Liu(Open a new window)
Chief Privacy and Compliance Officer

We put you in control of your data

We believe in the power of data—and that power should be in your hands. If Nuance holds any of your personal data, you have the right to:

— Ask for access to details of your data, free of charge.
— Request the rectification, restriction, or erasure of your data.
— Object to the processing of your data.
— Request that any data provided by you be transferred to a third party.

The importance of child data protection

Nuance has adopted and maintains a child privacy protection compliance program specifying policies and procedures to help us comply with all applicable children’s privacy laws and additional requirements outlined by GDPR, CCPA, and the U.S. Children Online Privacy Protection Act—like requiring verifiable parental consent before collecting and processing personal data directly received from a child.

In support of our commitment, Nuance will never provide hosted services to websites or online services that are primarily child‑directed.

Report any concern with confidence

The Nuance reporting hotline empowers customers, employees, vendors—or anyone—to confidentially report concerns or complaints. The tool helps us address alleged fraud, abuse, and other misconduct believed to be unethical, dangerous, or a violation of policy or law. All to stay in compliance, maintain a safe workplace, and uphold the standards set in our code of conduct.

Contact the Service Reliability Center Healthcare and Enterprise Incident Hotline by telephone (1‑800‑206‑0393)(Open a new window) or by email at to make a confidential report.

All information, content, and materials, available on this site are for general informational purposes only, and do not amend or supersede the express terms of any agreement, any transaction, or any rights or obligations you may have under applicable law, create any rights or obligations, or otherwise affect your or Nuance’s liabilities and obligations. The content is provided "as is;" with no representations as to whether the materials are applicable to any particular service, jurisdiction or location. For specific information regarding your account, please reference to your agreement with Nuance and Nuance’s privacy policy.