2022 Role of Technology in Law Enforcement Paperwork Survey
The documentation burden continues, with optimism technology can help address challenges posed by the “Great Resignation” economic trend.
Report writing and filing incident reports remains the biggest drain on officer productivity
Say they spend between two and four hours on reporting and other paperwork per day—and an additional 14% spend more than 4 hours per day
Indicate mandatory documentation has increased “somewhat” or “significantly” in the past 18 months
Say tighter integration of Dragon with Microsoft productivity tools (e.g., Word, Teams) would enhance daily workflow
Cite virtual communication tools like Teams as playing a more prominent role in administrative aspects of policing
Agree or strongly agree an AI‑powered “virtual partner” would be a welcome modern policing development
Mobile and cloud‑native tech is addressing new facets of policing, addressing the needs of the “whole officer.”
Say speech‑to‑text has a significant role promoting apps that foster wellness, safety and professional development
Agree mobile tech usage for purposes other than documentation has increased in last 18 months
Either “agree” or “strongly agree” officers need a connected workplace of cloud‑hosted smart‑tools
Agree within 5 years VR, simulators and digital collaboration tools will play a larger role with training and accreditation bodies
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