Success story – secure, cloud-based speech recognition boosts NHS Trust’s digitisation program

Oxford University Hospitals boost digitisation and accelerate uptake of the EPR

Dragon Medical One secure cloud‑based clinical speech recognition supports the trust ‘Go Digital’ framework.

Oxford University Hospitals Success Story

Oxford University Hospitals NHS Foundation Trust

Oxford University Hospitals NHS Foundation Trust (OUH) is a world renowned centre of clinical excellence and one of the largest National Health Service (NHS) teaching trusts in the UK. With an annual turnover of more than £1 billion, 4 hospital sites and numerous remote clinics, 13,000 staff, and with 1.4 million outpatient contacts per annum it is leading the way in health technology. OUH is already acknowledged to be one of the most advanced NHS trusts for implementing the Cerner Millennium electronic patient record (EPR) system. It is also one of 16 acute trusts selected by NHS England as a Global Digital Exemplar (GDE) based upon its digital maturity and involvement in innovative digital healthcare initiatives.

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I have found the use of speech recognition a huge boost to my clinical practice. As someone who does not “touch type”, speech recognition has improved my letter turnaround time 3‑fold. I now dictate my letters in real‑time so they are with the GP before the patient has reached the car park!

Geratologist, Oxford University Hospitals


  • Meet clinic letter CCG turnaround targets
  • Administration staff shortages
  • High outsourced transcription costs


  • Dragon Medical One speech recognition in the cloud
  • PowerMic Mobile and PowerMic
  • Nuance Professional Services and Client Success Organisation


  • Clinic letter turnaround times reduced from weeks to days and meeting CCG targets
  • Administration resources freed up for patient facing tasks
  • 58% of targeted cost savings achieved in 9 months and anticipate overall cost savings across the Trust in seven figures


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