Meaningful interactions require trust
Nuance is reinventing how people connect with technology and each other through AI-powered solutions that are more intelligent and intuitive. We work hard to earn, preserve, and strengthen the trust of our customers at each touchpoint.
Welcome to our trust centre
Review the policies and protocols that protect the privacy of the data we handle—and provide our customers with transparency and control.
Learn how our cross‑functional teams identify threats and mitigate risks to maintain data security and the resilience of our systems.
Explore the programs and procedures that ensure our organisation complies with all applicable laws and regulations while acting with integrity.
Our trust principles
Nuance is committed to building technology responsibly. It’s how we gain and keep your trust. For us, that means a focus on three core principles:
Nuance is transparent about the data we collect, share, and use—so our customers can rely on the products and services they use every day.
Nuance designs, builds, and maintains secure and resilient systems to ensure the confidentiality of data and continuity of business.
Nuance acts responsibly and ethically while protecting the privacy of data and respecting the laws and regulations that guide our actions.
Reporting our impact
Our mission is to develop products that drive positive change in the world. Achieving that aim relies on a concept of sustainable development as we seek continuous improvement, maximize the efficiency and effectiveness of our technological solutions, and optimize our impact on the environment, economy, and society.
We developed the ESG Report: Transforming How We Connect to share the progress of our sustainability journey. We invite you to review our strategies, policies, and programs to see how we’ve grown—and where we’re going.
Leading the way
Meet the Nuance team that works every day to keep our business and your data safe and reliable.
Chief Legal, Privacy, and Compliance Officer
Chief Information Security Officer
Our top priority is maintaining the trust and confidence that our customers place in us—and we welcome input from security researchers in detecting potential vulnerabilities. Visit our Vulnerability Disclosure Program (VDP) to learn more about our VDP Policy and how best to disclose vulnerabilities to us.
BLOG ARTICLE
What I talk about when I talk about security
BLOG ARTICLE
What does privacy mean to you?
NEWS RELEASE
Nuance wins top Corporate Governance recognition
COMPLIANCE
Nuance Third Party Code of Conduct
OUR IMPACT
ESG Report: Transforming How We Connect
COMPLIANCE
Nuance Code of Business Conduct and Ethics
All information, content, and materials, available on this site are for general informational purposes only, and do not amend or supersede the express terms of any agreement, any transaction, or any rights or obligations you may have under applicable law, create any rights or obligations, or otherwise affect your or Nuance’s liabilities and obligations. The content is provided "as is;" with no representations as to whether the materials are applicable to any particular service, jurisdiction or location. For specific information regarding your account, please reference to your agreement with Nuance and Nuance’s privacy policy.