Nuance for Integrated Delivery Networks (IDNs) and health systems

When everyone is on the same page. Beyond words.

It’s hard to manage an integrated care environment without complete and accurate documentation. Nuance healthcare clinical documentation solutions provide care teams that are part of a Health System with a more natural way to capture the patient story. Because when everyone has access to the same information at the same time, they’re better able to focus on what matters most—the patient.

Explore Nuance clinical documentation solutions
Benefits

Clinical documentation that works across the care network

Nuance solutions empower clinicians to naturally, accurately and efficiently capture, improve and communicate the patient story up front, at the point of care.

Clinician satisfaction

Every minute clinicians spend on documentation is one less minute they can dedicate to their patients. Nuance solutions simplify the process by accurately translating the physician's voice into a rich, detailed clinical narrative that feeds directly into the EHR. Now that clinical documentation is a natural part of their workflow, physicians can be 48% more productive, reduce the time they spend on documentation by 50% and are able to dedicate up to 2 hours more every shift to their patients. Rich with mobile features and connectivity options, Nuance works the way clinicians want to work—leading to healthier, more productive, efficient and engaged clinicians.

Financial integrity

To optimize reimbursements, it’s essential that you standardize documentation across your care network. Designed to automatically suggest clarifications to physicians in real time, Nuance solutions help capture specificity at the point of care to increase productivity, accelerate billing, and guarantee 4-8% improvement in case mix index (CMI). Our speech recognition and CAPD customers have seen measurable revenue improvements. Of course, no single documentation method is the best for all scenarios. If your clinicians prefer transcription, you can significantly reduce transcription costs by outsourcing up to 100% of your transcription resources to Nuance.

Quality & compliance

With Medicare payments increasingly being tied to quality, having access to timely, accurate and compliant documentation across care environments is essential to receiving appropriate reimbursement for the care you provide. With our industry-leading clinical language understanding technology, you can ensure clinical documentation accuracy from the start. Featuring robust templating capabilities designed to automatically populate the EHR, you can accurately measure, monitor, and improve core measures and hospital quality. In fact, Nuance delivers 3 times the national average on quality benchmarks through clinically-focused CDI.

White paper

Features

The gold standard for standardizing documentation

Real-time intelligence

To help clinicians complete the patient story without stopping to search for information, Nuance solutions deliver computer-assisted physician documentation (CAPD) technology for coding and evidence-based guidelines. Our Clinical Language Understanding engine instantly translates documentation into the appropriate codes for finance and compliance as part of the natural workflow.

Mobile productivity apps

Our voice-enabled EHR and mobile transcription apps go everywhere clinicians do. Whether they want to securely share, sign, and collaborate over diagnostic reports—or gain real-time access to information created inside or outside your organization—a single voice profile works across a wide range of apps, workflows and devices.

Deep clinical expertise

There are a number of reasons why so many clinicians put their trust in Nuance. We have 25 years of CDI services experience. We manage 5 billion lines of medical transcription annually. Our services are optimized for 91 medical specialties and we have 750+ proven clinical documentation improvement strategies. We also happen to have the industry's most comprehensive ontology rules for machine learning.

A 100% “true” cloud platform

Nuance knows its way around cloud medical software and now you will too. Our solutions support all the devices, platforms, and applications you need for the hospital, clinic, and home. Only Nuance offers the benefit of no on-site servers, optimized virtualization support and business continuity backed by Microsoft’s industry leading Azure hosting infrastructure. And because it doesn’t require maintenance, upgrades or scalability chores, your IT team can focus on other things.

Security and stability

At Nuance, we don’t take chances with documentation. That’s why our cloud solutions feature 99.95% uptime and run on geographically disperse, active-active, redundant data centers. They also feature geo-location routing and global load balancing for true elastic computing. Speech data is sent securely over 256-bit encryption channels using TLS protocols into the EHR. And by leveraging cloud computing services hosted by Microsoft Azure, we’re able to focus on delivering solutions with world-class features.

Deep EHR partnerships

Embedded in all major EHR platforms, Nuance is the industry’s go-to speech platform. But we couldn’t do it alone. Believing that collaboration is the backbone of innovation, we partner with more than 130 EHR and health technology leaders. This enables us to provide Dragon Medical in all major EHRs and leading mobile apps from Epic and Cerner. It ensures a tight integration with RIS/PACS vendors. But most of all, it helps us to improve the clinician experience.

  • EHR Parternships

Clinical documentation that tells a complete story

From the first word to the last line of dictation, our solutions make documentation a natural part of clinical workflow. Your teams can use them to meet compliance and financial requirements—without ever losing focus on what matters most.

 

Dragon Medical speech recognition solutions translate the doctor’s voice into a rich, detailed clinical narrative with 99% accuracy. Because Nuance integrates seamlessly with the EHR, these industry-leading applications are a smart way to address your long-term strategies of driving EHR adoption, reducing transcription costs, and increasing clinician satisfaction.

Whether you want to capture your doctor’s narrative locally or leverage the power of the cloud, Dragon Medical offers a variety of options that work—and all of them feature fast and responsive clinical speech recognition with end-to-end security. And it’s as good for your bottom line as your clinicians—single solution and bundled pricing give you the benefit of a predictable documentation costs over time.

 

As you continue the transition to value-based models, it’s essential that your clinical documentation accurately reflects the level of care provided. Standardizing your documentation across all care settings will help ensure you get the reimbursement you deserve in a timely manner while also helping shed light on areas for quality improvement.

Nuance’s award-winning solutions give clinicians a more efficient way to create more complete and compliant clinical documentation to ensure appropriate reimbursement for the level of care provided to patients. For over 20 years, our CDI approach, backed by the J.A. Thomas Compliant Documentation Management Program®(CDMP®), has driven guaranteed CMI improvements of 4-8%. More importantly, our unique clinically driven approach has proven to increase hospital care quality benchmarks by more than 3x the national average. Read the CareChex white paper below to learn more.

Nuance solutions also help to improve coding, downstream revenue cycle and quality-reporting processes by suggesting ICD-10 codes to CDI clarifications and using the world’s largest medical ontology rules to extract clinical information from the clinical narrative and make the data actionable. This single platform solution powers all the key steps in the value chain for computer-assisted clinical documentation improvement, quality, compliance and coding.

Nuance offers the most widely used platforms for capturing, interpreting, and reporting medical imagery. Able to support the IT infrastructure needs of large hospitals and Integrated Delivery Networks (IDNs), we can help you facilitate the transition to value-based care models—and enable the shift toward Imaging 3.0™.

The Nuance PowerShare Network provides easy access and HIPAA-compliant sharing of medical data for expedited care whether it’s needed in remote facilities, busy ERs or the ICU. In dispersed care environments, this real-time image and data sharing has led to increased referrals and better overall coordination of care.

At the radiologist’s workstation, PowerScribe 360 enables streamlined report creation with voice recognition, critical test results management, and performance analysis. Pulling directly from the PowerShare Network, PowerScribe 360 gives your teams real time communication and faster access to prior exams from outside facilities.

There are still times when medical transcription is the most efficient way to document the patient story. That’s why Nuance offers clinicians the option of using our transcription platform or outsourcing to us completely. Either way, because our solutions are built on our industry-leading clinical language understanding technology, 90% of the dictated volume is computer processed. Transcriptionists only have to edit—decreasing turnaround time while reducing human error.

Outsourcing transcription to Nuance gives you peace of mind. Already processing 5 billion lines of transcription annually, we can free up valuable time for your department to focus on other priorities.

This single platform solution powers all the key steps in the value chain for computer-assisted clinical documentation improvement, quality, compliance and coding.

Connecting healthcare through cloud innovation

1st to market

1st to market

with innovations in cloud-based speech recognition, mobile transcription solutions, and computer-assisted physician documentation.

67 million

67 million

active cloud users per month connect to Nuance solutions using more than 12 billion connected devices including TVs, cars, watches, thermostats, home security systems, clinical documentation solutions, and more.

3000+

3,000+

clinics, hospitals, and IDNs leverage Nuance healthcare solutions in the cloud.

In their own words: What customers are saying

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