Using artificial intelligence to make a real difference
The increasing pressure to produce timely and accurate documentation demands a new generation of tools that complement patient care rather than compete with it. Powered by artificial intelligence and machine learning, Nuance solutions build on over three decades of clinical expertise to slash documentation time by up to 45 percent—while improving quality by 36 percent.

A history of innovation. A future of promise.
For decades, Nuance has been a pioneer in speech recognition technology. Today, powered by advances in the cloud and cognitive computing, Nuance is pushing for unprecedented accuracy through breakthroughs in artificial intelligence and deep learning. Recently recognised by Forbes as one of 10 hot artificial intelligence technologies,(Open a new window) our speech recognition capability builds a profile based on just a few seconds of speech from the user. It even adapts over time to account for the user having a cold, using a different microphone or moving from one environment to the next. The result is fewer errors, more responsive performance, higher quality and unmatched dependability.
Give your medical staff the benefit of easily capturing all the necessary patient information and documentation details—right at the point of care. Nuance’s next‑generation computer‑assisted coding software uses medical artificial intelligence to provide real‑time clinical documentation improvement (CDI) guidance within medical professional’s natural workflow. This cloud‑based solution ensures consistent recommendations and drives everything from compliance with regulatory requirements to improved quality outcomes—all while reducing distracting retrospective queries.
Healthcare AI and machine learning algorithms are rapidly becoming essential tools for radiologists. Not only can they automate routine tasks, but they have the potential to amplify human intelligence—enhancing the skills, experience and clinical role of radiologists themselves and advancing the quality of patient care. At Nuance, we continue to advance the capabilities of our PowerScribe 360 Reporting and mPower Clinical Analytics. We are exploring and integrating existing and emerging AI and cloud technologies into those products using extensive input from radiologists and other experts.
Hospital staff burnout is fuelled by documentation rework and retrospective queries and burnout leads to an exponential rise in medical errors, retrospective queries, and increased costs.

Leveraging AI to positively impact patient care
Learn how Nuance healthcare solutions harness artificial intelligence for more accurate speech‑to‑text precision and better content extraction.
Building on the intelligence your clinicians already have
To produce near-flawless documentation at the point-of-care, Nuance solutions are powered by artificial intelligence (AI) and machine learning. As a result, healthcare organizations are enjoying far higher productivity and satisfaction, superior performance against benchmarks, improvements to reimbursement and, most important, better clinical outcomes for their patients.
Cloud-based speech platform for organizations of all sizes
From the first word, this cloud-based speech platform uses machine learning and Deep Neural Networks to capture the patient story from clinicians directly within the EHR from anywhere—with no need for on-site servers or storage. Its ease of use is why 97% of clinicians recommend Dragon Medical One to a friend.
This fully scalable solution was designed with virtualization in mind and supports acute and ambulatory IT infrastructures with one-click deployment. Nuance-hosted administration tools manage user voice profiles, automate updates and provide a robust set of analytics and insights to ensure you are maximizing your investment.
Real-time feedback to ensure note quality and completeness
This Computer-Assisted Physician Documentation (CAPD) application is a seamless extension of your existing Dragon Medical One workflow, using algorithms to learn distinctive patterns, and facts and evidence to ask physicians the right question at the right time.
Once enabled, Dragon Medical Advisor analyzes notes in real time and suggests ways to make narratives stronger and more specific—for a more accurate reflection of patient conditions, diseases and resources used. It even prompts for patient safety indicators and increases diagnostic specificity to support accurate coding and outpatient risk-adjusted payment models. Use it to justify medical necessity decisions, accelerate billing, support better patient care and improve ICD-10 coding compliance and quality.
Real-time Clinical Guidance assistance for radiologists
Nuance PowerScribe 360 Reporting provides quick and easy voice-enabled access to evidence-based clinical guidelines at the point of documentation. This eliminates the need to stop and search for information to complete the report, increasing productivity. Clinical Guidance enables consistent follow-up recommendations, reducing risks and improving patient outcomes.
- Rapidly generate high-quality reports that are actionable
- Range of dictation styles supported
- Easy data importing with universal data integration capabilities.
Read the PowerScribe 360 Reporting Clinical Guidance data sheet
Innovation
Machine learning and AI show great promise for healthcare. Explore innovations that amplify human intelligence to improve how clinicians interact with patients and document care.
In recent times, clinicians have become overburdened with clinical documentation and this in turn can prevent them from spending their time in the most productive manner—helping patients. By removing this burden, artificial intelligence in medicine has the potential to help shape a healthcare system that truly puts the patient first, and Nuance is at the forefront of these developments.
Technology should assist the clinician. Not the other way around. So we’re creating ways to amplify human intelligence—and free clinicians to focus on what matters most: the patient.
Our developments in intelligent speech recognition have revolutionised the capture of patient data into the EPR for many medical professionals. Their ease of use and 99%+ accuracy rates help free up vital clinician time for face‑to‑face patient sessions.
Nuance Florence is an AI‑enabled virtual assistant that listens to physicians, understands their orders, and anticipates what will be needed next. See how using Nuance Florence reduces keystrokes from 87 clicks to 0 and saves up to 50% of time spent on complex orders.
Resources
- Healthcare & AI: ‘We are not in Star Trek territory … yet’(Open a new window)
- Artificial Intelligence Trends and a Prediction for 2018(Open a new window)
- How AI is Informing Decisions in Healthcare(Open a new window)
- 5 reasons why artificial intelligence in healthcare makes a difference(Open a new window)
- Healthcare’s newest frontier: amplifying the patient experience with AI(Open a new window)