Document-complete patient care—anytime, anywhere
Cloud-based, UK GDPR-compliant speech recognition solution that provides a consistent and personalised clinical documentation experience across solutions, platforms, and devices regardless of physical location. Allows clinicians to use their voice to securely capture the patient story more naturally and efficiently—anywhere, anytime.


#1 Best in KLAS Award for Speech Recognition (Front-end EMR)
Dragon Medical One named 2021 Best in KLAS: Software & Services award winner earning praise from clinicians for helping them deliver and document better patient care.
Artificial intelligence in speech recognition and beyond
Save time and increase efficiency with Dragon Medical One, secure and powerful cloud-based speech recognition to document accurately complete patient care in the EPR.
Benefits
Achieve higher quality documentation and greater flexibility
Optimise clinical outcomes by providing intelligent solution to capture, improve, and communicate the patient story across the episode of care.
Al-powered accuracy
Dragon Medical One requires no voice profile training, a single cloud based profile is auto established at first use powered by AI algorithms and a first‑class professional medical vocabulary. Manual activities such as accent adjustments and microphone calibration are automatic, providing even greater accuracy, and an optimal clinician experience from the start.
Secure and compliant
Dragon Medcal One feature 99.5% uptime guarantee and run on geographically dispersed data centres hosted on Microsoft Azure in the United Kingdom, UK GDPR-compliant and ISO 27001-certified cloud services.
Always available
Dragon Medical One is designed for speed, accuracy, and flexibility, with personalised vocabularies and templates that can be accessed and shared across the widest range of devices in the industry. A single voice profile means clinicians are up and running immediately across clinical workflows, care settings, devices, and apps.
Easy to install and maintain
No complex configurations; clinicians can begin dictating in less than five minutes using your existing infrastructure. Automatic updates mean less work for your IT staff and less hassle for your clinicians.
Budget friendly
Affordable subscription based pricing with little upfront capital investment makes it easier for healthcare organisations to plan budgets with predictable expenses.
Gateway to the future
Nuance solutions are built on over three decades of clinical expertise to slash documentation time by up to 45 percent—while improving quality by 36 percent. Dragon Medical One is the foundation of the future, revolutionising the healthcare systems where clinical documentation writes itself.
Features
Portability, compatibility, mobility, real‑time advice, and insights
The patient story should be dictated by clinicians, not technology limitations. Conversational AI empowers clinicians to document more naturally at the point of care.
Easy, quick, no limits
Once installed, clinicians simply open the client app, place the cursor where they want to enter the data and start documenting. With Dragon Medical One, there are no per‑user limits so clinicians can stay productive anywhere and focus on the unique patient story rather than usage limits.
Real-time advice
Users with access to Dragon Medical Advisor enjoy greater benefits from evidence based guidance and SNOMED CT coding while documenting a patient’s episode of care.
Compatible & Mobile
Provides secure, accurate and portable cloud based clinical speech recognition across a wide range of Windows® devices and is compatible with all leading EPRs. When paired with PowerMic Mobile, clinicians have even more freedom to dictate from virtually anywhere.
Actionable insights
Dragon Medical One Analytics offers a self service portal that provides utilisation data, adoption trends, and peer benchmarking tracking to ensure user efficiency and help identify improvement plans by site, group, specialty, and individual to achieve desired KPIs. With Dragon Medical Analytics, organisations can maximise their Nuance investments and make more informed decisions.
Data security and service continuity
Secure & Robust cloud offering
Combined with our highly available and redundant cloud infrastructure, our security practices ensure that your clinicians will enjoy fast, secure and uninterrupted clinical speech recognition-anywhere, anytime.
Committed to a high security standard
In addition to the core Microsoft Azure data centre security, Nuance is committed to an ever‑advancing, defense‑in‑depth security strategy and corresponding controls intended to ensure that the healthcare data you entrust to us is kept private and protected.
Engineered for security
Nuance employs software development and engineering security best practices. Our secure software development lifecycle (SDLC) program provides secure design and implementation governance to help ensure our software applications are architected and developed free from security problems while providing security testing, structure, and guidance to product developers.
Supporting security demands of the NHS
Our cloud services may securely connect via HSCN (Health and Social Care Network) into NHS organisations including hospitals and clinics supporting the high availability, business continuity, and security demands of the NHS.
Nuance Professional Services
Personalised experience and improved EPR adoption
Dragon Medical One supports the ways clinicians work on‑the‑go and eases the effort of entering clinical documentation into patient records where documentation workflows are increasingly split between the desktop, mobile devices, and new tools outside the electronic patient record (EPR).
Our team of experts give you all the support you need to plan, deploy and adopt our cloud platform. Maximise how a true, single voice profile supports use of cloud‑based speech recognition software across platforms and enables clinicians to meet digitisation goals. Once you're up and running you can easily monitor usage and access actionable analytics to help your organisation achieve the return on your investment.
Complementary solutions
Nuance PowerMic Mobile
Turns any workstation into a dictation station and gives clinicians the freedom to document notes using their smartphone as a secure wireless microphone.
Nuance Dragon Medical Advisor
Nuance Dragon Medical Advisor engages clinicians at the point of care with evidence‑based advice and assisted coding that fit naturally into existing clinician workflows through Dragon Medical One.
Press releases
- AI deployments on the rise as NHS invests in tech to deliver improved patient experience
- Nuance Continues Global Expansion to Meet Growing International Demand for AI-Powered Clinical Documentation Platform
- From paper to cloud: NHS transforms clinical documentation over 70-year history
- Nearly half of NHS Trusts are investing in AI for patient services
Case studies
ePapers
- Introduction by Royal College of Nursing: Nurse clinical documentation challenges and opportunities(Open a new window)
- Allied Health Professionals clinical documentation challenges and the role that technology can play(Open a new window)
- Addressing the challenges around surgical documentation(Open a new window)