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Coding compliance solutions enhance coding quality

INTEGRIS Health centralizes coding and HIM functions with single platform

Nuance Clintegrity Coding and Compliance helps reduce denials.

Navicent Health Success Story

Company profile

INTEGRIS Health, Oklahoma’s largest not-for-profit healthcare system, shoulders the responsibility for improving the health and well-being of Oklahoma’s citizens. This growing organization, with hospitals and clinics throughout the state, recently added a new facility to its system. Through this expansion, standardizing and centralizing healthcare technologies have been of primary importance to the team.

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“There was configuration that needed to be completed, and the Nuance team was great at guiding us through the process in order to timely meet our milestones. We have had a great rapport and partnership with the Nuance team. The rollouts and go-lives were seamless.”

Kati Beisel
Administrative Director of Health Information Management
INTEGRIS

Challenge

  • Enable centralized and remote coding teams
  • Support health system expansion with rapid deployment of healthcare technologies
  • Engender high level of coder retention, satisfaction, and productivity
  • Enhance transparency to manage enterprise coding, compliance, and denial management functions
  • Create ability to pinpoint coder educational opportunities and provide guidance and feedback
Solution

  • Nuance Clintegrity Coding and Compliance
Results

  • New campus deployment within 30 days
  • Reduced A/R to 0.5 days and reduced denials and billing rework
  • Improved coding compliance accuracy for complex compliance cases to 99.89%, averaging 97% DRG accuracy across all campuses
  • Optimized workflow and ability to focus on high-risk cases
  • Automated management oversight for the remote coding team and improved overall coder satisfaction

Background

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