WellStar Health System reduces costs and expedites processes for improved patient care.
Target self-edit rate achieved in 1/6 the time expected
Company profile
WellStar Health System, the largest health system in Georgia, is known nationally for its innovative care models and consistently receives attention and accolades from organizations that set standards for world-class care. WellStar performs over 750,000 imaging exams annually.
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Carol Scoggins
System Executive Director, Diagnostic Outreach
WellStar Health System
Challenge
- Deployment throughout large hospital system
- Radiologist adoption
- Cumbersome and time-consuming manual processes
- Reporting inconsistencies
Solution
- PowerScribe® 360 Reporting
- Quality Guidance
- mPower™ Clinical Analytics
- PowerShare™
Results
- Transcription costs reduced by 85%
- Reduced report turnaround time and expedited patient treatment
- Quick, automated identification of patients requiring follow-up
- Improved report quality
- Ability to view images prior to patient transfer
Background
Going live with any new product can be a challenge. At the time a five-hospital health system with numerous imaging centers, WellStar took on this challenge in a most ambitious way, going live with PowerScribe 360 at all locations on the same day. Carol Scoggins, System Executive Director, Diagnostic Outreach, is proud to say not only did they go live on the same day, but they were “pleasantly surprised at how quickly the radiologists were self-editing.” Within the first month, they were at an 88.7% self-edit rate, a level they had not expected to achieve until the six-month point. The subspecialists fully embraced PowerScribe 360, creating global templates for the other 50+ radiologists for more efficient, standardized reporting. Carol says, “We are very pleased with the adoption by the radiologists. It’s been very positive.”