Mackay Base Hospital boosts digitisation and releases clinician time, to care
Dragon Medical One delivers 30% reduction in documentation time
(evidenced through EMR data)
Mackay Base Hospital
Mackay Hospital and Health Service is a contemporary organisation providing extensive health services in a range of regional, community and rural settings, to a population of around 180,000 people.
Mackay Base Hospital is the referral hospital for the region and is one of the most modern healthcare facilities in Queensland. The state-of-the-art facility is equipped with leading edge digital technology.
Over 2000 staff care for more than 81,200 people in the Emergency Department each year and approximately 271,000 Outpatient appointments.
Dr Pieter Nel
Chief Digital Director Medical Services
- Reduce time required to create documentation in ieMR
- Release time to see patients
- Send clinical information to intended recipients as quickly as possible
- Improve staff satisfaction
- Dragon Medical One
- Nuance PowerMic
- PowerMic Mobile
- 30% reduction in time spent on documentation in the ieMR - enabling clinicians to spend more time with patients and junior doctors
- More complete documentation added to the medical record to support accurate handover and improve patient safety
- Increase in clinician satisfaction as clinical documentation is created 3 to 4 times faster versus typing, enabling clinicians to leave work on time and have a better work/life balance
View case study
Dr. Pieter Nel, Chief Digital Director Medical Services at Mackay discussed Dragon Medical One and the benefits of real-time documentation, including better quality of notes and increased revenue for the hospital, as well as better patient flow, patient care & patient safety. With a 30% reduction of time spent on documentation, Pieter explains how clinicians can use that time for the benefit of both staff and patients.
Here Dr. Nel, explains how Dragon Medical One has improved efficiencies within the Emergency Department where 62,000 presentations are seen per annum.
Pieter explains how Dragon Medical one has not only improved patient care, but is giving time back to clinicians, increasing job satisfaction & reducing stress.