Stop impersonators, fraudsters and identity thieves in their tracks
Nuance biometric fraud prevention solutions accurately identify the criminals behind account‑takeover attempts enabling organisations to go from fraud displacement to fraud prosecution.
Stop fraud before it starts
Nuance fraud prevention solutions find known and unknown fraudsters impersonating legitimate customers. They stop criminal activities in the contact centre and on mobile apps and websites.
New and repeat career criminals attempt to steal from institutions every day. Nuance helps by highlighting risky transactions from known and new fraudsters—flagging agents in under 10 seconds. Our new Intelligent Detectors stop criminals before they can commit a crime. And with continuous authentication, Nuance customers can identify when a fraudster is using purloined credentials and “man in the middle” attacks.
This fraud challenge is poised to grow with the increasing number of channels on which consumers engage and with the rise of the digital wallet. Fraudsters do not approach account access in a siloed manner; instead, they take advantage of the growing channels, devices, and access points. In order to truly combat fraud, organisations need to have a cross‑channel security approach that stops fraudsters wherever and however they attack.
Nuance is the established market leader in biometrics delivering a comprehensive solution for fraud detection, fraud prevention and authentication that works seamlessly on a common platform to mitigate direct financial losses.
A comprehensive fraud prevention solution for voice and digital channels
Get our latest resources
Strategies for balancing detection and prevention with CX.Get it now(pdf. Open a new window)
In this report you can learn the reasons behind a Fortune 100 bank’s selection of Nuance Security Suite, and how it saved the bank $24.3 million in reduced fraud and improved efficiency while paying for itself in 10 months.Get it now(pdf. Open a new window)
The results are in
of enterprises have fallen victim to social engineering in 2016
of call centre fraud is perpetrated by the same actors
of consumers use the same passwords for online banking, emails and social media accounts
of data breaches happen because of exploitation of weak or stolen passwords
A comprehensive security solution for voice and digital channels
Combatting fraud goes beyond just catching perpetrators. A complete solution is needed to prevent, prosecute and beat fraud.