PowerShare helps expand medical imaging sharing network

Navicent Health faces challenges using other vendor’s solution
In early 2015, another vendor provided Navicent Health with a product that had image sharing capabilities. However, staff experienced numerous challenges setting up the system and received no vendor support for establishing their network.

Navicent Health looked for an alternative, learned about Nuance PowerShare and quickly realized it was a superior solution. Navicent Health went live with PowerShare at the end of April 2016 and is pleased to say they grew their network to 36 facilities in just over 6 months. This far exceeded the 8 to 10 facilities they were able to get on their previous image sharing network after more than a year. Kenan Hodges, R.T. (R) (CT), CSSBB, PACS Specialist, largely attributes this exceptional growth to the assistance Nuance provided, saying, “The support we receive from Nuance makes a big difference. Before, we were on our own. With Nuance, we have someone who tackles the job with us.” Hodges added, “When questions or issues arise, the response from Nuance is almost immediate.” Nuance and PowerShare name recognition has also helped accelerate adoption by other facilities. Navicent has shared as many as 2,000 studies in a single month.