Navicent Health rapidly grows nationwide image sharing network.
Mammography results reported in 38% less time with PowerShare Image Sharing
Company profile
Located in Macon, Georgia, The Medical Center, Navicent Health (MCNH), is a designated Level I Trauma Center certified by the Georgia Trauma Commission and nationally verified by the American College of Surgeons (ACS). MCNH is a three-time Magnet-designated hospital for nursing excellence and is recognized as one of the premier teaching hospitals in the United States. MCNH, like many other healthcare facilities, originally relied upon CDs to receive patient images from outside facilities. The inherent unreliability of CDs and the associated delays, however, became an issue.
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“ PowerShare makes it easier and faster to communicate with facilities in the region as well as more distant facilities. ”
Kenan Hodges, R.T. (R) (CT), CSSBB
PACS Specialist
Navicent Health
Challenge
- Difficulties setting up prior image sharing network
- Lack of vendor support
- Patients from facilities throughout the country
- Delays providing mammography results
Solution
- PowerShare™
- PowerScribe® 360 Reporting
Results
- Grew network to 36 facilities in just over 6 months
- Reduced average time to provide mammography results by more than 10 hours
- Expedited patient care
- Reduced unnecessary patient transfers
- Reduced rescans and unnecessary radiation exposure
Background
Navicent Health faces challenges using other vendor’s solution
In early 2015, another vendor provided Navicent Health with a product that had image sharing capabilities. However, staff experienced numerous challenges setting up the system and received no vendor support for establishing their network.
Navicent Health looked for an alternative, learned about Nuance PowerShare and quickly realized it was a superior solution. Navicent Health went live with PowerShare at the end of April 2016 and is pleased to say they grew their network to 36 facilities in just over 6 months. This far exceeded the 8 to 10 facilities they were able to get on their previous image sharing network after more than a year. Kenan Hodges, R.T. (R) (CT), CSSBB, PACS Specialist, largely attributes this exceptional growth to the assistance Nuance provided, saying, “The support we receive from Nuance makes a big difference. Before, we were on our own. With Nuance, we have someone who tackles the job with us.” Hodges added, “When questions or issues arise, the response from Nuance is almost immediate.” Nuance and PowerShare name recognition has also helped accelerate adoption by other facilities. Navicent has shared as many as 2,000 studies in a single month.