Dragon Medical Network Edition

Dragon Medical Network Edition: End of Life Announcement

Dear Valued Dragon Medical Network Edition Customer,

At Nuance, we’re in the business of modernizing technology and innovating with integrity. To remain a trusted partner of choice, we prioritize the customer experience by focusing on solutions that provide the most value to our customers and stakeholders.

As a result of our focused effort to deliver the best possible clinician experience, we will discontinue Dragon Medical Network Edition in North America, as detailed below. The retirement of this solution presents an exciting opportunity to amplify your organization’s outcomes by transitioning to our cloud-based Dragon Medical One solution.

Dragon Medical One offers significant benefits over locally installed speech recognition, including enriched functionality and a more robust speech experience. Users can access their single voice profile through the cloud for anytime, anywhere dictation. Automatic updates ensure that customers always have the latest speech recognition engine and the most comprehensive product available—without the need for downtime.

A full list of key dates related to this process is available below:

  • Dragon Medical Network Edition will no longer be available for purchase after December 31, 2022. Customers may renew existing contracts up to but not beyond December 31, 2023.
  • Support for Dragon Medical Network Edition will end on December 31, 2023.

The end of maintenance and support means that Nuance will no longer provide updates to the product, including security patches and fixes. If your organization chooses to continue using Dragon Medical Network Edition after the end of the maintenance and support date, you do so at your own risk; Nuance will not be responsible for any errors with the software, bugs, security incidents, data breaches, or other errors or omissions as a result.

As always, we are committed to supporting you throughout this process. Please reach out with any questions, concerns, or information about Dragon Medical One.

Thank you for your continued trust in Nuance.

Learn more about Dragon Medical One.