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PowerShare enables real-time image sharing

Orlando Health allows doctors to access images from any mobile device through connected medical imaging.

Orlando Health Success Story

Company profile

Orlando Health is one of Florida’s most comprehensive private, not-for-profit healthcare networks with six leading community hospitals, two nationally recognized specialty hospitals and one world-class cancer center. With over 2,200 physicians and 50 referring facilities, it was crucial that Orlando Health provide physicians with real-time access to medical images in order to appropriately plan for patient care.

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Nuance’s PowerShare team is very flexible and forward-thinking. If a consumer wants something, they work hard to make it happen. That is not something you find a lot in a IT company.

Dr. Timothy Bullard
Chief Medical Officer of Business Development & Innovation
Orlando Health

Challenge

  • Decrease CD usage to eliminate corrupt and unreadable files
  • Allow physicians to view imaging studies on mobile devices and at home
  • Expedite referral process
Solution

  • Nuance’s PowerShare Network
Results

  • Meaningful reduction in CDs and unnecessary repeat imaging scans
  • Appropriate utilization of beds in the Trauma Center
  • Improve customer service to referring providers
  • Real-time access to image studies on any device

Background

However, referring providers would often send patients’ medical images and records via CDs that were incompatible, unloadable or forgotten. Both patients and physicians grew frustrated with the time wasted from repeat imaging scans. Additionally, the lack of access to medical records led to unnecessary transfers and overcapacity, because doctors weren’t able to make decisions regarding care prior to a patient’s arrival.

Three years ago Orlando Health’s chief medical officer, Dr. Timothy Bullard, and the hospital’s Business Development and Innovation team began their search to identify ways of using technology to improve workflow efficiency and link doctors. The department went through iterations trying to set up an internal network, and then attempted to implement an intermediary server—both proved too difficult to manage.

Growing frustrated, Bullard and his colleagues stumbled across PowerShare™ Image Sharing. “We saw that it was realistic and a good solution for us, and it turned out to be just that,” he said.

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