Automatic speech recognition—AI enhanced voice recognition solutions.

Automatic. Accurate. Amazingly intuitive.

Nuance Automatic Speech Recognition (ASR) increases the efficiency of customer self‑service applications, delivering an excellent experience so your brand stands out from the crowd.

Speech recognition without frustration

Nuance ASR brings applications to life. As the foundational technology of our contact centre and customer service engagement solutions, it uses neural network‑based recognitinon to provide more accurate, conversational responses.

Nuance ASR expertise has been perfected over 25 years of delivering intelligent customer self‑service solutions. With over 250 cumulative years of speech R&D experience, we are experts at developing the best quality experience for your customers.

Click here(Open a new window) to read our blog post on how to use intelligent linguistics to speak to your customers.

Get our latest resources
AI delivers a modern voice experience (pdf. Open a new window)

Voice Reimagined white paper(pdf. Open a new window)

Read how AI is delivering a modern voice experience—in the IVR and beyond.

Get it now(pdf. Open a new window)
Voice recognition software, speech recognition software, best voice recognition software (pdf. Open a new window)

American Airlines case study(pdf. Open a new window)

Read how Nuance helped the airline reach new heights in customer self-service while reducing operation costs.

Get it now(pdf. Open a new window)

Improved accuracy and confidence


languages and dialects recognised


years of delivering intelligent self‑service solutions

Solutions & technologies

Making interactive voice response more interactive

Our expertise, your success

Nuance professional services leverage years of experience and thousands of successful deployments to offer thought leadership and commitment to your results. We use the latest tools and techniques to design, develop, deploy and optimise your speech‑enabled applications.

Explore professional services

Boost your business with Automatic Speech Recognition technology that improves the customer experience.