Nuance Automatic Speech Recognition (ASR) increases the efficiency of customer self-service applications, delivering an excellent experience so your brand stands out from the crowd.
Nuance ASR brings applications to life. As the foundational technology of our contact centre and customer service engagement solutions, it uses neural network-based recognitinon to provide more accurate, conversational responses.
Nuance ASR expertise has been perfected over 25 years of delivering intelligent customer self-service solutions. With over 250 cumulative years of speech R&D experience, we are experts at developing the best quality experience for your customers.
Click here to read our blog post on how to use intelligent linguistics to speak to your customers.
Nuance professional services leverage years of experience and thousands of successful deployments to offer thought leadership and commitment to your results. We use the latest tools and techniques to design, develop, deploy and optimise your speech-enabled applications.Explore professional services