How do you protect 19 million banking customers from fraud? RBS Group uses Nuance voice biometrics technology to quickly detect fraud attempts coming into its call centre, and disrupt organised crime activities across all its customer engagement channels.
The Royal Bank of Scotland Group (RBS Group) is a private banking and insurance holding company, based in Edinburgh Scotland. RBS Group operates a wide variety of banking brands offering personal and business banking, private banking, insurance, and corporate finance through its offices located in Europe, North America and Asia.
Head of Fraud Strategy and Relationship Management
Hear how RBS is cutting its fraud losses, generating significant ROI, and safeguarding legitimate customers.