Nuance Transcription Engine
Discover accurate, automatic multi‑speaker audio transcription.
Find the real value in conversational audio.
More than ever, organisations are mining their audio data for insights, looking for new ways to improve customer experience, boost workforce efficiency, protect against fraud and guarantee regulatory compliance.
But without fast, accurate transcription, you can’t guarantee you’re getting the most value from your audio data. With Nuance Transcription Engine built in, your technology can achieve so much more, whether you’re delivering message transcription, conference call transcription or speech analytics solutions.
Get our latest resources
Learn about Nuance Transcription Engine—the fast and accurate transcription engine for conversational audio—and what it can do for you.Get it now(pdf. Open a new window)
Capturing the spoken word: improving customer experiences with omni-channel transcription and analytics. Explore fast, cost‑effective audio mining for contact centres with Nuance.Get it now(pdf. Open a new window)
Spotlight on: NTE for Speech Analytics
Speech analytics solutions for contact centres are growing in popularity, as organisations look for ways to find more value in their customer interactions. Whether you’re building a full analytics solution as an OEM, or developing your own workflows in‑house, NTE gives you fast, accurate transcription—and a vital source of data for discovering new insights.
The results are in
accuracy—among the highest in the industry.
languages and more in development