Nuance Vocalizer | Nuance UK

Vocalizer - Text-to-Speech (TTS) technology for more personalised interactions.

Engaging customer support. No voice talent needed.

Vocalizer is a complete, enterprise-ready spoken text-to-speech output engine that enhances the IVR experience and enables more human, personalised customer interactions for less cost and hassle than hiring voice talent.

A new generation of technology

Creating audio output for the IVR and mobile apps can be complex and expensive. Nuance Vocalizer combines recordings with computer-generated speech to create the complete spoken output engine for any network-based text-to-speech (TTS) application.

Vocalizer is a new generation of text-to-speech technology that enables high-quality speech output by enriching the user experience with enhanced expressiveness, improved multilingual support and optimised readout of long text. Along with the ability to gracefully blend static and dynamic speech output, it features enhanced speech quality and accuracy thanks to optimised text processing, more comprehensive pronunciation dictionaries and, in many languages, complete voice refreshes.

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Vocalizer 6 language and voice availability brochure

See the many different languages and voices available for this new generation of text-to-speech technology.

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Deutsche Bahn case study

Deutsche Bahn case study

Read how Deutsche Bahn used Vocalizer Text-to-Speech technology to enhance the experience for train passengers.

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Benefits

Features

Enterprise-ready spoken output engine

A complete spoken text-to-speech output engine that enhances the IVR experience.

Stats

Time saved is money saved

A 25% improvement of IVR call handling for a business with 24m calls a year leads to the elimination of 60,000 agent calls, which can equal a saving of nearly $300,000/yr. (2m calls per month at $5 per agent call).

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Let’s discuss how Vocalizer can help you deliver better, more cost-effective customer service.

   United Kingdom & Ireland