Nuance and Customers Win Big for Innovative Customer Solutions at The 2017 Stevie® Awards for Sales & Customer Service
BURLINGTON, Mass., – February 28, 2017 – Nuance Communications, Inc. today announced that it has been named a winner across eight categories for innovation and excellence at The 2017 Stevie® Awards for Sales & Customer Service. Nuance emerged as a leader from more than 2,300 companies nominated, reinforcing the Company’s leadership in delivering intelligent omni-channel customer service engagements that draw upon Nuance’s unparalleled leadership and expertise in voice, natural language understanding and artificial intelligence (AI).
During the February 24th Gala held in Las Vegas, Nuance and its customers were awarded in eight categories for creating innovative, natural, and personalized experiences for their consumers. These technologies simplify the way in which consumers interact with businesses and include solutions across IVR (voice/phone), Web, Mobile and messaging platforms.
Nuance and its customers were honored with the following 2017 Stevie® Awards for Sales & Customer Service:
“The Stevie Awards for Sales & Customer Service continues to be among the most competitive and fastest-growing of our awards programs,” said Michael Gallagher, founder and president of the Stevie Awards. “The growth of the program illustrates the importance of the functions highlighted – sales, business development and customer service – to successful enterprises of all types, and how integral recognition in these domains are to building and maintaining corporate reputations.”
“We are honored to receive such wonderful accolades for the cutting edge technologies that Nuance continues to pioneer, alongside our forward-thinking customers,” said Robert Weideman, executive vice president and general manager, Enterprise Division, Nuance. “Through our expertise in natural language understanding and AI, we are proud to enable our customers to deliver intelligent and natural experiences that consumers enjoy.”
The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals. More than 2,300 nominations from organizations of all sizes and in virtually every industry were evaluated in this year’s competition. More than 75 members of several specialized judging committees determined the Gold, Silver and Bronze Stevie Award placements from among the Finalists during final judging earlier this month.
Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at www.stevieawards.com/sales.
(Tweet this news): .@NuanceENT Recognized as Industry Leader for Customer Engagement Solutions Powered by AI at @TheStevieAwards http://bit.ly/2l4JW3h
Stevie Awards are conferred in seven programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, The American Business Awards, The International Business Awards, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 10,000 entries each year from organizations in more than 60 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at www.stevieawards.com.
Nuance Communications, Inc. is a leading provider of voice and language solutions for businesses and consumers around the world. Its technologies, applications and services make the user experience more compelling by transforming the way people interact with devices and systems. Every day, millions of users and thousands of businesses experience Nuance’s proven applications. For more information, please visit www.nuance.com.
Trademark reference: Nuance and the Nuance logo are registered trademarks or trademarks of Nuance Communications, Inc. or its affiliates in the United States and/or other countries. All other trademarks referenced herein are the property of their respective owners.
Karen Link - Communications Manager
Nuance Communications, Inc.