Full Support for your Dragon products
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Dragon Legal Australian discontinuation. Visit here to learn more.(Open a new window)
Product support
Get your shipping tracking number or view your order/shipping status.
Activate the full warranty and get updates.
Getting started
Provide details about installation, optional settings, voice commands and dictation of different types of text. Also includes tips and notes to help you use the software more effectively.
- Dragon Group Configuration and Client Installation v15 (PDF)(pdf. Open a new window)
- Dragon Group Configuration and Client Installation v14 (PDF)(pdf. Open a new window)
- Dragon Individual, v15 Install Guide (PDF)(pdf. Open a new window)
- Dragon Individual, v14 Install Guide (PDF)(pdf. Open a new window)
- Dragon 13 user guide (PDF)(pdf. Open a new window)
- User guides for older versions of Dragon(Open a new window)
Lists key tips and commands. Can be modified to include your own notes.
Helps you quickly install and activate Dragon.
See all the new features and explore what Dragon can do.
Provides explanations, examples, illustrations and step-by-step instructions to help you make the most of Dragon.
Guides for Bluetooth wireless headsets.
Technical support
Additional tricks, usage and troubleshooting tips provided within our user community.
Additional resources
Everything you need to know in one place.
Everything you need to know in one place.
The latest information if you use Dragon in your organisation.
- Dragon Group Configuration and Client Installation v15 (PDF)(pdf. Open a new window)
- Dragon Group Configuration and Client Installation v14 (PDF)(pdf. Open a new window)
- Dragon Group Nuance Management Server Admin Guide (PDF)(pdf. Open a new window)
- Dragon Group Citrix Admin Guide (PDF)(pdf. Open a new window)
- Dragon Law Enforcement Citrix Support(pdf. Open a new window)
- Dragon 14 Professional Individual Admin guide (PDF)(pdf. Open a new window)
- Dragon 13 Admin guide (PDF)(pdf. Open a new window)
See your full options before you decide.
Training
For additional training and customisation services beyond the tools and tips offered through Nuance, connect with the Dragon NaturallySpeaking Value-Added Reseller community. A local Dragon partner can provide in-person product training.
Learn tips and tricks for using Dragon speech recognition on the PC or Mac to quickly compose emails, draft and edit documents, control your computer and more.
Top 5 frequently asked questions
Contact
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Monday-Friday 1300 856 388 - 9 AM to 5 PM Sydney Time
For help with product/sales inquiries, licensing, and returns.
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Monday-Friday 1300 856 388 - 9 AM to 5 PM Sydney Time
For help with activating, registering, configuring, or other problems encountered using your Nuance Desktop Product. - Policy and Rates
Business to business customers
Customers and Partners who have a business to business relationship with Nuance, including Maintenance & Support Contracts, Reseller or Distribution Agreements. Please create or access your account via one the following sites to ensure proper handling of support entitlement: