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| 27/05/2020 | Nuance Voice Biometrics Quickly Identifies Customers and Strengthens Security for National Australia Bank Millions of phone banking customers benefit from fast, safe and simple verification process while removing the need to worry about passwords or security questions |
| 14/04/2020 | Top Independent Research Firm Names Nuance a Leader in Digital-First Customer Service Nuance cited as “outstripping its rivals with leading conversational AI for chatbots” |
| 14/04/2020 | With Contact Centres Facing a Surge in Callers, Nuance Introduces AI that Eliminates Putting Customers On-Hold With Voice-to-Agent messaging, consumers can leave a detailed message that is automatically transcribed, understood and routed to agents using Nuance Conversational AI |
| 06/04/2020 | Nuance Announces Free COVID-19 Documentation Templates for all Dragon Medical Users and Mobile Solutions for Care Teams Solution developed in response to NHS requests to help doctors, nurses and allied health professionals in these challenging times |
| 24/02/2020 | Nuance Announces the General Availability of Ambient Clinical Intelligence AI-powered ambient solution already improving physician productivity, patient throughput, and 88% higher physician satisfaction scores |
| 06/02/2020 | Nuance Brings Cloud-Based Dragon Professional Anywhere to the UK |
| 21/11/2019 | Nuance Earns Highest Score in Opus Research’s 2019 Enterprise Virtual Assistants Evaluation End-to-end approach, vertical expertise, integration capabilities and support of multiple devices, channels, and modalities lands Nuance as only vendor of 16 with perfect score |
| 17/10/2019 | Nuance and Microsoft partner to transform the doctor-patient experience Strategic partnership accelerates the delivery of ambient technologies to reduce clinician burnout by enabling doctors to focus on patients, while AI focuses on administrative tasks |
| 02/10/2019 | Nuance Gatekeeper Delivers AI-Powered Security and Biometrics to Attack $4 Trillion [1] Global Fraud Problem Cloud-native solution includes Nuance’s market leading biometrics technology that authenticates over 1B customers a year across voice & digital channels |
| 12/09/2019 | Nuance Expands Open Architecture to Deliver More Flexible, Enterprise-Grade Conversational AI New Intelligent Engagement Services and cloud-native approach bolster third-party integration capabilities and offer organisations more control |
| 28/08/2019 | Dragon speech recognition improves productivity by 40% Independent study reveals speech recognition could save Financial Service businesses over £40,000 a year per employee |
| 10/07/2019 | Nuance Unveils New Lightning Engine Conversational AI system combines voice biometrics and NLU to authenticate individuals within seconds of them speaking, and deliver personalised automated responses |
