Press releases

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Viewing 1-12 of 67 results

09/12/2019 Nuance Expands Open Architecture to Deliver More Flexible, Enterprise-Grade Conversational AI
New Intelligent Engagement Services and cloud-native approach bolster third-party integration capabilities and offer organisations more control
08/28/2019 Dragon speech recognition improves productivity by 40%
Independent study reveals speech recognition could save Financial Service businesses over £40,000 a year per employee
08/05/2019 Nuance Unveils Name and Brand Identity for its Automotive Spin-Off: Cerence Inc.
07/10/2019 Nuance Unveils New Lightning Engine
Conversational AI system combines voice biometrics and NLU to authenticate individuals within seconds of them speaking, and deliver personalised automated responses
07/02/2019 Nuance Named “Undisputed Market Leader” in Intelligent Authentication and Voice Biometrics Report
Multi-faceted, layered approach for digital and voice fraud prevention puts Nuance ahead of 12 recognized biometrics vendors in Opus Research report
06/17/2019 AI deployments on the rise as NHS invests in tech to deliver improved patient experience
More trusts harnessing tech such as speech recognition to streamline clinical documentation
06/14/2019 Top Independent Research Firm Names Nuance a Leader in Conversational AI for Customer Service
Analyst report cites Nuance as “[outstripping] its rivals” and enabling “mission-critical, enterprise-grade, Conversational AI”
05/28/2019 Nuance Automotive Enables AI-Powered Voice Interaction with Top Automaker’s New Intelligent Personal Assistant
05/02/2019 World Password Day 2019: UK consumers ready to fight fraud with biometrics
1 in 5 adults have fallen victim to fraud in the last twelve months, losing an average of £1,000 per person due to inefficient passwords – biometrics is on the rise to change that
05/02/2019 Nuance Voice Biometrics to Improve Customer Experience and Boost Security at Santander
Several million phone banking customers to benefit from safer verification process while removing the need to remember and key in numbers
03/06/2019 Nuance Reinvents Agent AI for the Contact Center
Proven technology brings real-time insights to human agents, enabling more personalized, efficient customer interactions across channels
02/05/2019 Nuance Reveals Project Pathfinder: Machine Learning that Increases the Conversational Intelligence of Virtual Assistants
First-of-its-Kind AI Innovation from Nuance Automatically Builds Domain-specific Conversation Maps from Existing Contact Center Chat Logs