Helping public sector efficiency

Better documentation with Dragon Speech recognition

Reducing documentation bottlenecks for civil servants through:

Faster document creation, greater productivity
More time available for improving citizen’s needs
Accurate document creation and improved compliance
Complete and timely case notes and document creation
Reduce team burnout
Increased on-the-go productivity
Improved customer service and satisfaction, and enhance reputation

Download our latest resources

Dragon helps the public sector become more efficient(pdf. Open a new window)

Dragon Speech Recognition helps civil servants spend less time on case notes and documentation to improve the wellbeing of the community.

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Lightening the workload for public services(pdf. Open a new window)

How speech recognition eases the admin burden in the public sector

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The Digital Future of Public Services

Looking after the community and attracting the best talent through cost-effective and speedy processes.

Reduce paperwork, increase productivity

Make more of cloud computing for document creation

The public sector can often rely on outdated technologies, which can hold back progress and reduce efficiency. With Dragon speech recognition, software document production is faster, and it supports mobile working.

Improve performance

Essential public services can benefit from Dragon

Compliance

Ensure regulatory compliance

IT support

Reduce the burden on IT support teams

Speed

Produce documentation faster

Flexibility

Work anywhere, any time

Accuracy

Improve document accuracy

Satisfaction

Enhance public satisfaction

Reputation

Grow your reputation

Collaborate

Work easily across teams

What customers are saying

We have worked closely with Nuance to develop a service experience unparalleled in the 311 community. Through the successful implementation of cutting-edge speech recognition and intelligent call routing, we’re providing our customers with the quality and ease-of-use they have come to expect from New York City.

Joseph Morrisroe

Executive Director for NYC311
Read success story

“We have learned to be innovative and cost efficient while speeding up delivery of services. We see Nuance as the backbone of this implementation because they have allowed us to do so much — easily and securely.”

David Foechterle

Department of Information Technology Customer Service Manager, Fairfax County, Virginia

“When we have a child in protective custody, we have to attend quarterly court hearings. With Dragon, I’m able to dictate lengthy court updates for the attorneys in record time.”

Christy Diffendall

Family Crisis Therapist, Delaware Division of Family Services Treatment Unit
Read case study(pdf. Open a new window)

Demo videos

Dragon for Microsoft Word and Excel (Play a video)

With Dragon you can convert what you say into text directly. It’s three times faster than typing and it gets better the more you use it. You can easily make corrections and ensure that your documents don’t contain any spelling mistakes as well as insert standard paragraphs with one quick custom-made command.

Format your documents, insert tables and calculate simply by voice. Add imagines, specific vocabulary and much more.

Dragon for Email and Google (Play a video)

There is so much more to Dragon than simple dictation. With Dragon you can dictate on any application where you see a flashing cursor. You can send emails on Microsoft Outlook or Gmail, search on Google and Google Maps, search on Wikipedia, write notes, sync with Evernote or Dropbox and much more.

Dragon is also fantastic in recurring painful conditions such as RSI (repetitive strain injury).

We work with

Resources

White paper

A digital future for public services(pdf. Open a new window)

Infographic

Dragon for public services(pdf. Open a new window)

Schedule a demo and see how Dragon Professional Group empowers teams, speeding up documentation 3x times faster.

Schedule a demo